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SalaryHey you đź‘‹
We're guessing you've stumbled across our seek advert because you've got a passion for health and nutrition? You might also be looking for a unique opportunity that lets you work from home (sometimes) with flexible hours.
You're still reading, that's a good sign... let's see if we're really onto a good thing here...
This role would suit a Naturopath/Dietician/Nutritionist student or graduate who is looking for a part-time job and has an interest in gut health. Or perhaps you're a qualified practitioner and a mum/dad who is looking for 10-20 hours of work a week to focus on work/life balance or to give you some steady income while you've got your own thing going on.
For the right candidate, this role can become full-time.
So, who are we?
My Way Up® is a gut health company seeking to become an international leader in gut health supplements, therapeutics, and online education. We've experienced tremendous growth, and this is a unique chance to come on board early, work with the founding team, and have a real opportunity to influence, add value, gain invaluable experience and help thousands of people to heal their gut.
Who are we looking for?
We are looking for a Naturopath/Dietician/Nutritionist student or graduate to join our customer support team. If you have experience with all, or a good chunk of the following tasks, we might have just met our perfect match:
- Outstanding customer service skills
- Eager to meet and exceed our customer's expectations providing e-mail based solution.
- Provide "one-stop" assistance to customers
- Troubleshoot and resolve shipping and product queries
- Navigate various programs/platforms to resolve issues
Bonus points...
If you REALLY love great customer support, and get giddy at the thought of going above and beyond, creating templates, and procedures ... then we'd love to hear from you.
Experience and skills required
- Must be based at the Gold Coast, QLD
- You're passionate about health and wellness, and have a background in the industry i.e. exposure to naturopathy or similar
- Some knowledge & experience in vitamins, minerals, herbs, protein etc.
- Have experience in nutrition, diet, health.
- Can understand customers’ health problems and provide appropriate health advice and suggest products (extensive in-house training will be provided).
- Excellent customer service and communication skills
- Very friendly and can build rapport with the customers
- Excellent grammar and writing skills in English
- Experience with Zendesk and Shopify is advantageous
Ready to take a chance on us?
If you like the sound of the role and want to join a growing company from the ground level, get in touch by sending us your resume, along with a cover letter, that answer the following:
- What's your educational and nutrition/health background
- What hours are you looking for?
Let's get to know each other!
Job Types: Part-time, Casual, Contract
