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SalaryNDIS Support Coordination Intake Administrator
Brisbane / Toowoomba or Rockhampton
Permanent Full-Time
About you
We are seeking a customer service professional with a focus on flexibility and variety. Someone who can be accountable, respect and value relationships, give and receive feedback, but above all – someone who can live our sole purpose in enhancing lives. Someone who will bring:
- Experience or knowledge of NDIS or interest in the disability field/transferable skills
- Proficient in Microsoft office and excel.
- Adaptable to change and adaptable to being able to learn new computer skills
- Being able to research changes within a NDIS environment (ever changing) as well as building relationships with internal and external stakeholders to assist support coordinators with onboarding new clients
- Being highly organised and being able to multitask and have effective communication when speaking to clients with a disability
- Being respectful and non-judgemental
About the role:
We are seeking a true administration guru whose approach is person-centred, and who is attuned to their customers and their team members. This is a rewarding opportunity for an experienced Administrator, or someone who is ready to take the next step in their career. Supported by a fantastic team, who share your dedication and passion, you'll be responsible for administration of support and services throughout Queensland area.
- Ensuring the services are managed in alignment to Strategic Priorities, and customer needs
- Support and promote the vision, mission, and strategic and business plans
- Emulate the Group’s core values, leading by example across the organisation
- Contribute actively to a culture of participant focus, inclusiveness, supportiveness, and teamwork across the organisation
- Comply with the Group’s code of conduct, policies, and procedures at all times
- Commit to our principle of participant-centric support and work within the NDIS Service Standards framework at all times. Assisting with administration paperwork regarding onboarding and exiting clients as well as auditing tasks
- Managing client waitlists
- Assisting the support coordinator’s with tasks as needed
What you need:
The successful applicant will be required to hold or be willing to obtain;
- A current Driver’s Licence and own vehicle
- Up to date Covid 19 Vaccinations
- NDIS Workers Screening check
- Working with Children Check (Employee)
- NDIS Worker Orientation certificate
Benefits:
- Salary sacrificing options/packages of up to $15,900 and $2500 per year for meals and entertainment expenses, which means you pay less tax and have more money to spend!
- Commitment to your career development
- Join a growing national organisation with East Coast presence and reputation
- Join a supportive and evolving team
- Positive and supportive workplace culture
- Make a difference in the lives of people with a disability through your work
Application Process
The position will close on the 23rd of September 2022. Please ensure you attach a resume and cover letter detailing why you would be a great addition to the team!
The Multicap Group acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.
We value diversity and encourage applications from all people Our workforce proudly reflects the local communities we connect with and support.
Job Type: Full-time
Salary: $68,000.00 – $78,999.00 per year
Benefits:
- Employee discount
- Salary packaging
- Work from home
Schedule:
- 8 hour shift
Licence/Certification:
- Working with Children Check (Preferred)
- Driver Licence (Preferred)
Work Authorisation:
- Australia (Preferred)
Application Deadline: 26/09/2022
