Address
Form of work SYDNEY - MACQUARIE PARK
THE OPPORTUNITY
In this role, your key responsibilities will be:
Operational Support of all network, security infrastructure and communications systems
Assist with Incident, Change, Problem Management, by working to resolve escalated support calls (3rd level) or critical problems
Provide regular maintenance and support of Herbert Smith Freehills network infrastructure, including system reviews, health checks, application updates and monthly security patching
Involvement in planning and implementation of Infrastructure projects
Participate in occasional out of hours support eg. critical situations, application updates or periodic security patching
Mentor network team members and continue to develop the skill level and knowledge of Information Technology staff in order to provide high quality, effective service to Herbert Smith Freehills
Work with relevant stakeholders to develop strategies and policies that will improve the ability of the Network team to deliver a robust and high performing service to Herbert Smith Freehills.
SKILLS, EXPERIENCE AND QUALIFICATIONS
To be successful in this role, you will have:
3-5+ years’ experience in a similar role
Very strong understanding and experience of Cisco routing and switching (Nexus OS, Cisco IOS).
Strong Firewall experience (Checkpoint, ASA and Palo Alto)
Experience with Riverbed WAN acceleration
Experience with Cisco UCS
Experience with SDWAN
Experience with LAN / WAN protocols
Experience with Bluecoat (Proxies and packet shapers)
Experience with monitoring tools (Solarwinds, Cisco Prime and SCOM)
Experience with Cisco ISE
Experience with Cisco Wireless LAN controllers
Experience with Cloud (Azure and AWS) preferred
Solid understanding of Disaster Recovery solutions and principles
Troubleshooting, incident, problem and change management experience
Strong awareness of technology trends
Very strong customer focus, proactive with the ability to adapt, to work under pressure and to meet tight deadlines
Very strong IT technical knowledge, with a good general knowledge of IT products and solutions
GROUP / TEAM
Information Technology
GROUP / TEAM DESCRIPTION
Innovative, efficient and effective IT systems are essential to the successful operation of a global law firm like Herbert Smith Freehills. The information technology team keeps our global team of lawyers and Business Services staff connected, whether we’re in the office or on the move.
Information technology is responsible for everything information systems-related. That includes:
technical support: IT helpdesks, asset management (including laptops and mobile devices) and technical training
infrastructure: networks and systems, servers (real and virtualised), disaster recovery, business continuity and IT security
innovation and technology: driving the increasingly important adoption of technology in new ways
development: designing and acquiring business applications.
While the roles within the division may vary, all involve providing the very best services and systems. You may also have the opportunity to work on challenging projects across the firm.
What We Offer
We recognise that the success of our business and our clients relies on the skills, knowledge and ideas of all our people. We are dedicated to creating an exceptional experience for our clients and we value empathy, simplicity and commerciality.
At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.
At Herbert Smith Freehills we value flexibility. For most roles, we work an average of 60% of the time in the office, taking into consideration individual, team, client and learning needs.
To view our benefits in Australia, please follow this link - https://sites-herbertsmithfreehills.vuturevx.com/20/21553/landing-pages/benefits-in-australia.pdf
ROLE TYPE
Business Services
CONTRACT TYPE
Permanent
WORKING PATTERN
Full Time
DIVERSITY & INCLUSION
At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.
We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across your life.
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Herbert Smith Freehills
