Network Engineer

The company
  
AC3 is an Australian owned Multi-Cloud Solutions Provider with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW Government and 1,200+ customers in Australia & NZ.
  
We specialise is in Cloud & infrastructure, Cyber security & Software and data integration. 

• AWS Premier Partner
• Microsoft Gold & Tier 1 CSP partner
• Cisco Gold Partner
• ServiceNow Elite Partner
• Palo Alto Networks Silver Partner
• HPE Platinum Partner

We've been growing extensively over the recent years, won exciting projects and customers and are looking for more awesome tech lovers to join our family!
  
The Position
  
As part of our Managed Services practice, you'll join our talented Network & Security Operations Specialists Team and bring your expertise to provide network support to both AC3 and our customers and minimise risks.
  
Responsibilities

• Manage, maintain and improve the Network services for AC3 and customer systems
• Monitor performance of key components, solutions and services
• Assist with compiling weekly and monthly reports on managed Networks as required
• Ensure that managed Networks meet or exceed operational SLAs
• Provide input into the design and implementation of technical solutions and services 
• Strong emphasis on dealing with customers and service management of tickets etc for incidents, requests, problems and change management.

Skills & experience 

• Previous experience working as a Network & Security Operations Engineer, with proven L3 troubleshooting skills
• Previous experience working for an MSP/IT Solutions Provider highly desirable
• Strong technical skills across
  • Cisco R&S
  • Palo Alto
  • F5 LTM/GTM
  • Aruba and Cisco wireless
  • Fortigate
  • AWS/Azure/VMWare Clouds
  • A plus: Juniper R&S and Voice technologies (a plus)
  • eVPN / VXLAN (a plus)
• Ability to troubleshoot complex issues in diverse network and security
  topologies
• Relevant industry certifications such as CCNP, CCDA, ITIL, etc.

What’s in it for you?

• $130,000 base salary + super + 5% bonus + Over time + 5 weeks annual leave
• Scheduled Investment in certifications & Training.
• Company benefits including discounted lifestyle services such as health insurance, salary packaging, and half-day Fridays once a month!
• Investment in your certifications
• Exciting time to join a leading Multi-Cloud Solutions Provider
• True flexibility in the workplace
• Our people are the backbone of our business, and we believe in providing them with every opportunity to grow and develop.
• Convenient Sydney CBD location with state-of-the-art facilities.

Culture
  
As number 4 on Australia’s Best Places to Work 2021 & 2022 list, it’s clear that culture is a top priority at AC3 and we approach business with family values. We keep it simple and live by our fours ways of being:  

• Own It: If I say I’m going to do it, I do it. And I give it my all.
• Better It: I take the current status quo and make it better.
• Brave It: I listen, say what needs to be said, and do the right thing. Especially when it’s tough.
• Enjoy It: I take my work seriously, but don’t take myself too seriously.

We’d love for you to experience the AC3 way for yourself!
https://www.youtube.com/watch?v=jqlXk8T8Z3I