Network & System Administrator

Independence Australia is seeking an energetic and enthusiastic Network & System Administrator looking to play a key role embedding quality systems and a continuous improvement culture within a dynamic social enterprise with strong growth aspirations.The Network & System Administrator role works collaboratively within the IT Operations team providing maintenance, configuration, and ensuring reliable operation of IAG (Independence Australia Group) and SASI’s (Statewide Autistic Services) computer systems and networks. The initial focus of this role will be to lead the overhaul of SASI’s corporate and residential network, servers, and end user computing infrastructure transitioning to BAU and supporting the Groups systems and initiatives.

We are offering the following:

• National Organisation with exposure to both products and direct service delivery
• Career progression and development
• Supportive team culture

 
What will make you successful?

We are seeking a standout candidate with the following demonstrated capabilities:
 

• Experience on back end is a big differential
• Identify industry trends and drive best practice across multiple business functions.
• Understand of infrastructure and how is implemented (minimum 2- 3 years in a level 2 type role).
• Manage service provider background highly regrded.

 
The Network & System Administrator key responsibilities include, but are not limited to:

• Effective provisioning, installation/configuration, operation, and maintenance of systems/network hardware software and related infrastructure as required.
• Assist in the planning, designing and implementation of new projects in relation to software and infrastructure-based platforms.
• Respond and action monitoring alerts and notifications for servers and network resources.
• Monitor and test backup systems to ensure jobs are completing correctly and provide restoration where required.
• Regularly audit systems/services and equipment to ensure optimum functionality is provided.
• Implement enhancements and ongoing monitoring of services and proactively identify any issues before users are affected.
• Ensure LAN/WAN and communications infrastructure are effectively administered to provide maximum availability, performance, and operating efficiency.
• Administer AWS and Azure cloud platforms in collaboration with platform partners.
• Assist with ongoing deployment and optimisation of Microsoft 365 platform.
• Proactively assess and monitor hardware and software systems and associated network infrastructure.
• Proactively maintain the security of computing systems through reviewing SIEM alerts and Microsoft 365 security notifications.
• Assist in delivery of software upgrades and security updates as part of security practice.
• Adhere to quality security practices and participate in review of Essential 8, ISO27001 and other recommended security baselines as directed.
• Ensure that all issues reported are logged into the Service Desk system; ensuring that they are rectified in a timely manner with minimal disruption to staff, adhering to SLA’s and KPI’s where appropriate.
• Communicate effectively with key internal stakeholders throughout the organisation.
• Provide advanced level 2,3 support (Desktop & Server), take ownership of jobs, and escalate where required.

 
 
 Please note: applicants must have full unrestricted Australian working rights and will be required to complete a police check successfully prior to commencement.

If you are interested in a long term career with Independence Australia and want to help drive sustainable growth, click on APPLY NOW!