Address
Form of work
SalaryMeriton Suites currently has an opportunity available for a Night Manager to join our dynamic Kent Street property.
About the Role
As the Night Manager you will represent Meriton Suites in the absence of the Hotel Manager. You will play a key role in ensuring the safety and wellbeing of all guests and staff.
You will have access to Meriton Suites benefits including discounted hotel stays across Sydney, Brisbane, Gold Coast, Melbourne and Canberra.
Your key responsibilities
- Greet and welcome our guests, including following check-in and check-out procedures.
- Manage and train staff.
- Handle complaints and ensure resolutions.
- Ensure relevant front desk tasks are actioned and completed.
- Attend to guest enquiries, requests and follow-ups, if required.
- Prepare and set up for the following day.
- Complete guest accounting.
- Complete hotel auditing.
To be successful in this role you will
- Be confident and able to work under pressure.
- Be proactive and able to make decisions autonomously.
- Professionally presented.
- Possess a genuine passion for guest and colleague experience.
- Be well organised with a meticulous eye for detail.
- The ability to cultivate a positive team culture.
- Have excellent verbal communication skills.
- Have full availability to work a 7-day rotating roster.
About Meriton Suites
Meriton Suites is Australia’s largest owner-operator of apartment-style hotel suites, with 23 incredible locations and 6,204 suites, giving every guest a guarantee that they are staying in the best accommodation in Australia. Our award-winning hotels have continually been ranked the best in each location on many traveller review websites. For over 20 years, Meriton Suites has been the market leader in apartment-style hotel accommodation, conveniently located across Sydney, Brisbane, Gold Coast, Canberra and Melbourne.
For more information on Meriton Suites including our national expansion pipeline please visit https://www.meritonsuites.com.au/
Join us
If you would like to be considered for this opportunity, please click on the Apply Now tab below.
Only short-listed applicants will be contacted within 7 days of application. Permanent residents only may apply. Please note that we will not consider external agencies as recruitment for this role is handled internally.
