Night Shift Switchboard Operator

• Join a dynamic and friendly team located at the University Hospital Geelong Switchboard
• Ongoing training and professional development in a supported work environment
• Permanent part time role (45.5 hours) - Night Shift

About the facility 

Guided by our values, Barwon Health is Victoria's largest regional health care service and is also the largest employer in the Geelong and Surf Coast region, employing over 8700 staff.  Barwon Health's core facilities include the renowned University Hospital Geelong precinct in central Geelong, the McKellar Centre precinct in North Geelong, the innovative Sunrise Centre, Barwon Health North a vital service that includes child and family health support, renal dialysis, medical imaging, and urgent care.  Four Aged care centres spanning the region, Mental Health Services that are delivered through a number of programs across the Geelong and Barwon South West region.  Community Health and Dental service and world renowned Research that advances health and wellbeing for all.

About the role 

We are seeking a professional and dedicated team member to deliver courteous, empathetic and efficient customer service on the University Hospital Geelong Switchboard.  You will be required to work rostered Night Shifts and additional hours to meet department needs.

To be successful you will;

• Demonstrated high level service delivery skills
• Exceptional phone manner
• Clear and articulate verbal communication skills
• Strong keyboard, numeracy and literacy skills
• Proficiency in a range of computer programs
• High volume switchboard experience

About the culture

With a strong emphasis on delivering courteous, empathetic, and efficient customer service, the culture is customer-centric, valuing the needs and satisfaction of the hospital's users.  It is a dynamic and friendly team environment that prioritises collaboration and positive interpersonal relationships.

Barwon Health staff benefits

• Excellent working conditions with a high sense of job satisfaction 
• Geelong and Barwon Health is an attractive destination with a sunny climate, notoriously laidback lifestyle and great pay rates  
• To find out more about the Geelong region, visit our Moving to the Region page on the Barwon Health website.
•  Located in the centre of Geelong's CBD is an easy commute from all suburbs
• Access to employee wellness facility
• A genuine community feel - we look after each other 
• Wide range of professional development that enhances your careers
• Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast
• Attractive salary packaging benefits! Living Expenses capped at $9,010 which  includes repayments on mortgages, credit cards, personal loans and rental payments and Meal Entertainment & Accommodation capped at $2,650 which includes food and drink consumed in a social or entertainment settings and some accommodation expenditure

Diversity and Inclusion

At Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

We are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander peoples and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background. We also strongly encourage people with disability and diverse backgrounds to apply for our roles.

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au) We are also proud to be Totally Smoke Free.

If we can assist you with any reasonable adjustments to submit your application for this role, please contact ***************@barwonhealth.org.au  noting your preferred method of communication and contact details and a member of the team will be in touch.

This role must be fully vaccinated for Covid -19 and influenza and meet the requirements of the Barwon Health immunisation policy.