AddressDomus Nursery is an accredited wholesale nursery that grows over a million plants per annum across over 1,000 varieties that supports garden centres, major hardware stores, landscapers and local government organisations across WA. Every day our quality plants enable our customers to deliver a great solution to their customers.
Great Opportunity Awaits.
As a result of continued growth we are looking to further expand our exceptional Sales Team.
Are you an organised, methodical customer service professional? Do you enjoy helping customers have a great experience? Domus Nursery might just be the best move you make.
In our Sales Team you will play an important role ensuring a smooth. positive and efficient experience for our customers, particularly focused on those within the landscape and local government areas. Reporting to the Sales Manager you will:
- Execute and monitor the complete process from "Quote/Order to Delivery", and any associated client requirements.
- Ensure excellent customer service execution, including smooth handover of orders and clients. from our Business Development and Sales teams.
- Be the integral point of contact for all your customers queries and scheduling updates.
- Get to know our long-term customer base on a deeper level as we journey together.
- Provide feedback to continue to improve our customer service processes and performance, as we grow and evolve.
Organised, client-focused and cool under pressure: Here's who we're looking for:
- You know plants, you have some experience working with a range of ornamental plants to understand naming, and plant ID.
- You're a methodical, process-oriented person with customer service experience.
- You enjoy working in a team and will be an integral support through all stages of the "Order to Delivery" process.
- Multi-tasking is second nature to you, but you never lose your eye for detail.
- You keep calm and love turning difficult or complex customer situations into positive experiences.
- You're a clear and professional communicator.
- You like to get up from the desk, see how the plants are growing, check they are on track and spot the challenges.
- You have your own transport, we're not near public transport.
Domus Nursery's success is built on the dedication and effort of our team. You'll love working with every day down to earth people who get stuck in to get the job done, together. And in your role you'll be the glue that connects us with a significant group of our clients.
