Office Administration

About us

Newcastle Audio Visual and Security are a top Security and AV System Integrator located in Newcastle since 2013. We handle Security & Audio Visual installations & services for a variety of clients ranging from large private commercial premises to smaller residential premises. 

We are in need of a dedicated hard worker to fill a Full/Part - time position within our Administration Team in our Redhead office. This is a key position requiring onsite attendance on various days from 8am to 4pm depending on availability. 

About you

We are looking for a confident, friendly and enthusiastic team player with a great customer-focused manner. The ability to manage workflow and timeline expectations is key, coupled with an abundance of initiative and a can-do attitude. 

Qualifications & experience

• Excellent written and verbal communication skills with the ability to interact with customers, contractors and suppliers.  
• Exceptional organisational and time management skills and an ability to manage multiple priorities and appropriately prioritise tasks.
• Sound IT skills with knowledge of Microsoft packages and the ability and willingness to learn and operate the business job management and workflow systems. 
• A good working knowledge of Xero and / or SimPRO would be highly advantageous
• You must be able to work autonomously without direct supervision.
• Previous experience in an administration role is essential. Previous experience within the security industry or a trade-based admin role will be held in high regard.  

 Your responsibilities

• Liaising with clients to book installs and service work
• Managing a team of 5 technicians; including scheduling & the transferring of job information, coordinating leave and booking vehicle maintenance
• Review back to base monitoring reports, checking accounts and contacting clients
• Data Entry and database management
• Invoicing
• Receipting of payments, process credit card transactions, sending account statements and following up outstanding accounts. 
• Receipting goods and accepting deliveries
• Responding to emails and overseeing two mailboxes
• Handling service/quote requests
• General reception and administration duties 

If this sounds like the job for you please submit a resume and cover letter explaining why you would be the perfect fit for our team via the apply link or email to *****@navs.com.au.

Only short listed candidates will be contacted