Office Manager

Exciting Opportunity for Office Manager RoleAbout the Client:STAFF X Talent Solutions proudly collaborates with a leading civil engineering company committed to a multifaceted approach to design, construction, and management of infrastructure to achieve cost effective solutions that exceed client's expectations.About the Role:As an Office Manager, you will play a crucial role in overseeing the daily operations, ensuring a productive and efficient workplace. Your role combines administrative, financial, and client-facing duties. You'll coordinate activities between clients, engineers, and designers, assist directors with their tasks, and keep the office clean and well-supplied. Additionally, you'll support marketing efforts and maintain the business's financial health through effective debt management.Key Responsibilities:· Ensure the office is clean, organised, and well-maintained.· Manage inventory and order office supplies, snacks, and other necessities.· Coordinate with vendors for office maintenance and repairs.· Answer phone calls, respond to emails, and address client concerns professionally.· Facilitate communication between clients and the engineering/design teams.· Manage client expectations regarding project deadlines and document requests.· Assist directors with their daily tasks and special projects.· Handle document control, filing, and preparation of important documents.· Organise and schedule meetings, appointments, and travel arrangements for staff.· Monitor and follow up with debtors to ensure timely payments and reduce overdue accounts.· Assist in budget management and work towards achieving profitable outcomes for the business.· Engage in marketing activities, including maintaining a LinkedIn presence.· Coordinate with the marketing team for advertisements and promotional activities.· Assist in creating and distributing marketing materials.· Understand company processes and development procedures to effectively handle customer disputes.· Provide excellent customer service to clients, ensuring their satisfaction and retention.· Identify and implement office process improvements to enhance efficiency.· Develop and maintain office policies and procedures.· Assist in onboarding new employees and maintaining personnel records.· Support HR in organising team-building activities and company events.· Liaise with IT support to ensure smooth functioning of office technology and systems.· Assist staff with basic IT issues and coordinate external IT support when necessary.· Ensure compliance with health and safety regulations within the office.· Maintain records of compliance and conduct regular safety audits.RequirementsKey Requirements:· Bachelor’s degree in business administration, Management, or a related field preferred· Proven experience in office management or a similar administrative role.· Strong organisational and multitasking abilities.· Excellent communication and interpersonal skills.· Proficiency in Microsoft Office Suite and office management software.· Basic understanding of financial and accounting principles.· Experience in marketing and social media management is a plus.· Ability to handle confidential information with discretion.· Experience in an engineering consultancy or related construction industry.· Familiarity with project management tools and software.· Experience in coordinating between multiple departments and managing cross-functional teams.· Background in managing client relationships and service contracts.· Proven ability to improve office processes and implement efficiency measures.· Experience in event planning, marketing, and coordination.· Knowledge of HR best practices and employee onboarding processes.· Understanding of IT systems and troubleshooting basic technical issuesBenefitsWhy Join Our Client?· Great location in Ryde, NSW.· Work with a highly motivated and experienced team of multidisciplinary engineers, with extensive local experience in civil, structural, and remedial engineering.· Enjoy a streamlined service that provides a fully integrated multi-disciplinary approach to a wide array of projects.· Take on dynamic role with the opportunity to scale the business.· Collaborate with a dedicated team crafting personalised solutions to empower clients and partners.· Engage with industry experts and visionary leaders in a dynamic work environment.· Become a valued member of a company that fosters creativity, innovation, and a flexible, supportive cultureHow to Apply:If you're a proactive and results-driven Office Manager, we invite you to take the next step in your career with us. Click "Apply" or send your resume to to explore this exciting opportunity.