Office Manager & Executive Assistant (Part-Time, 3 days a week)

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands (including our own Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform.

Superloop operates in three segments of the market: consumer connectivity, business network and security solutions, and wholesale connectivity, all of which leverage Superloop’s investments in physical infrastructure assets including fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel everyday for their connectivity needs.

The Office Manager is responsible for managing and administering the Adelaide Superloop office and providing light IT support to the office as well as administrative support to local Senior Management. This role can be fast paced and requires precision and attention to details. We are searching for an enthusiastic Office Manager with capacity to run staff events and multitask as required in addition to daily duties.  

What will you do? 

Executive Assistant 

• Efficiently and effectively manage the day-to-day operations of the assigned Senior Management. 

• Provide strategic support to the Senior Management as and when required. 

• Proactively work with the Senior Management’s to manage their dairies efficiently. 

• Provide high quality and efficient company secretarial administrative support to the Company Secretarial team, the Board, and its committees. 

• Maintain absolute confidentiality and professionalism. 

• Draft strategic documents for the Senior Management, as and when requested. 

• Ensure seamless operational support is rendered to the Senior Management Team such as making travel arrangements as per preferences, managing expenses etc. 

Office management 

• Set appointments, conferencing and manage meeting room bookings; 

• Organize company events and conferences. This could include, but will not be limited to, sales conferences, Christmas events, monthly celebration days and weekly snacks and drinks; 

• Provide a vibrant office & kitchen area, that is clean, engaging and organized.

• Manage office expenditure and budgets for our offices as required. This will include, but will not be limited to, coordinating orders for groceries, alcohol, postage and stationery supplies; 

• Reconcile expenses incurred on a monthly basis ensuring that appropriate documentation is providing for all expenses incurred; 

• Revise all travel invoices for reconciliation by our accounts team; 

• Coordinate couriers for shipments; 

• Prepare office communication; 

• Support employees with travel and office related enquiries; 

• Maintain security access, contact list and first aid registers; 

• Perform general office and facilities management duties including: 

• Manage inventory of office suppliers; 

• Plan space allocations, layouts and floor moves; 

• Arrange and supervise building maintenance & cleaning. 

• Assisting with the project management of new office relocations and fit outs. 

• Ordering catering for scheduled in house events (eg lunch and learns, IWD) 

• Being an active representative of Adelaide in our social club, responsible for organizing events and social activities.  

IT Support

• Light IT troubleshooting;
• Assist IT team in deploying local IT support

The ideal candidate will have:

IT Support

• Good technical knowledge of computer hardware and Office software.
• Experience with Windows, Mac OS, Android, and Apple mobile devices.
• Providing escalated telephone and basic face-to-face technical support to users regarding desktop, network, and audio-visual equipment issues.
• Acting as an internal technical reference point for colleagues.
• Assist IT projects requiring installations, software rollouts and upgrades.
• Ensuring high-level technical queries are escalated to Network Engineers according to established procedures.
• Provide corporate IT desktop/laptop/mobile support services to all employees in the business
• Provide level 1 support to local internal users.

General

• Strong written, verbal communication skills and time management skills.
• An adaptable and team-oriented approach, with ability to proactively respond to the needs of the stakeholders you support.
• High level of initiative, with an openness to own certain autonomous tasks and functions and tackle new challenges.
• Strong customer service focus.
• Strong interpersonal skills.
• Excellent attention to detail

Preferred

• Previous experience in similar multi-faceted role such as this.

What can we do for you?

As we grow and evolve, we want you to as well. 

We’re progressive. We understand that life exists outside of work which is why we have a flexible approach to the way we work. 

We’re innovators. Innovation is part of our identity, which is why we celebrate the uniqueness of yours. 

We’re easy-going. We pride ourselves on creating a fun, casual and relaxed environment. Ditch the corporate attire if you want to - embrace it if that’s your thing. What matters most is that you’re comfortable when you come to work. 

We welcome diversity. We encourage and seek out diversity of backgrounds and opinions, because we know differences challenge us and help us grow.

We give back. In addition to annual and sick leave, we give you the opportunity to spend some paid time away from work doing something meaningful with five personal development days per year. You can use these to help out in the school tuckshop, attend training for your own personal development, or lend a hand to a meaningful charity if you would like to. 

We stand by our product. We’re confident we have the best connectivity product on the market so we offer our employees free connection to our home broadband service.

You have an opportunity to be part of the next exciting part of our journey. What are you waiting for?