Op Shop Coordinator - Coffs Harbour

About the role

Do you have a passion for second-hand fashion, up-cycling, Op Shopping and people!? 

Then we would like to hear from you!

Lifeline North Coast are looking for a full-time Op Shop Coordinator for our Coffs Harbour West High St Shop.

As a Op Shop Coordinator, you will have a can-do attitude to energise and support a team of volunteers. 

You will work with our volunteers to curate store displays, engage customers with friendly-helpful customer service and be an integral part of developing innovative ideas to make op-shopping exciting. 

If this sounds like you and you want to apply for this position, please email your cover letter and resume outlining how your experience and skills relate to our essential selection criteria listed below.

We pride ourselves on having a fun and engaging work environment. This role will oversee all duties associated with managing a shop, its personnel, and its stock including:

• Open and close the shop 5 days a week (Monday - Friday)
• Utilise a digital touch, point of sale system to manage sales
• Oversee donations being received at the shop
• Ensure a happy customer-friendly and safe work environment with a focus on quality customer service outcomes and initiatives.
• Supervision, support and training of shop volunteers - encouraging volunteers to be involved with customer service, cleaning and general operations of the shop
• Lead a diverse and dynamic team with the aim to support and grow individual goals
   

Please address the selection criteria on your cover letter.

SELECTION CRITERIA

1. An energetic and positive person who is adaptable to change, supports continual improvement and wants to have an impact. 
2. Experience in people management and conflict resolution.
3. Experienced with sales targets.
4. Excellent organisational, administrative, and time management skills.
5. Excellent verbal, written, and digital communication skills.
6. Sound computer literacy. 
7. Be aware of WHS & security risks.
8. Experience working with ‘Square’ or similar Digital Point of Sale devices and tools.
9. Sensitivity to the ethos of Lifeline.
10. NSW Drivers license and National Police Check or be willing to obtain.
     

Your dedication and hard work will be rewarded  with:

• Pride that your work will positively impact the lives of our community
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum 
   

Lifeline North Coast actively promotes diversity and inclusion in recruitment and employment. We welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people who identify as LGBTQIA+. 
 

How to Apply

To apply, please click the 'Apply 'Now' button and submit your:

1. Cover letter including, and resume.
2. Resume 

Application close 5pm, Friday 29th March 2024.

if you have questions in relation to this role, please contact Ashleigh Kady ********@lifeline.org.au.