Operational And Business Support Officer

The role:Provide high-level administrative, operational, human resource and budget and Business management support to the Critical Care and Retrieval business unit. This will include functions relating to

• Operational and administrative support for the Director of Critical Care and Retrieval, Operations Manager and the wider CCR unit.
• Provide support in the maintenance of staff establishments, recruitment and human resource processes, and the coordination of payroll documentation.
• Provide high level administrative and executive support to the Director and Operations Manager. Respond to general enquiries, compliments and complaints from Ambulance Tasmania staff and the general public.
• Recording of minutes/notes, preparation of correspondence, and organisation and scheduling of meetings, travel and other appointments.
• Maintain information systems relevant to the strategic, Operational and tactical management of the business unit.
• Prepare and manage the billing associated with both fixed-wing and rotary-wing aircraft service contracts, including reconciling costs through compensable cases.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.The Ambulance Tasmania, Critical Care and Retrieval Unit, Rotary and Fixed Wing operations

• CCR manages the Tasmanian emergency air service encompassing fixed wing and rotary operations.
• Rotary operations are a multi-agency service with Tasmania Police based at Hobart Airport. The service provides emergency medical helicopter, search and rescue and airborne law enforcement services.
• Fixed Wing operations are based at Launceston Airport. The service provides emergency aeromedical transfers within Tasmania and interstate.

LocationNorth or SouthDetails of AppointmentPermanent full time, day worker position working 76 hours per fortnight, commencing as soon as possible.*notwithstanding hours may be negotiated with the successful applicant

• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Salary: $79,529 - $91,517 per annum. Our Employer 11% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Eligibility:Applicants should note the following criteria are desirable: * Current Driver's Licence.The Head of the State Service has determined that the person nominated for this job is to satisfy a pre-employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted: * Conviction checks in the following areas:

• crimes of violence
• sex related offences
• serious drug offences
• crimes involving dishonesty
• Identification check
• Disciplinary action in previous employment check.

Download the Statement of Duties and any Associated DocumentsWe encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.Statement of DutiesApplicant GuideHow to ApplyApply Online. Please click the "Apply" button on this screen. This ensures important questions about you are answered.You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties.Please note:

• We do not require a separate statement addressing the selection criteria in the Statement of Duties.
• All attachments must be in Microsoft Word or PDF format.
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

For more informationCharles Wendell-Smith
Director - Critical Care and Retrieval Unit
0400 448 774Important informationThe email account you provide when submitting job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.To update your email address (or contact number), log in to and look for “Existing applicant login” where you can update your detailsThe Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.