Operational Excellence Manager

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this job involves
As the Operational Excellence Manager you will ensure optimum facilities management services are provided in the day to operations across our clients national portfolio.
You will be responsible for the administration of our Computerised Maintenance Management system as well as account level reporting. You will also be accountable for management of JLL account-based data, in terms of quality, integrity, interpretation, insights & continuous development, including data management tools.
A critical element of this role is procurement service delivery including vendor management, delivering savings through negotiation or productivity and ensuring 100% compliance of all sourcing and procurement procedures and records according with all corporate policies
Accountable for but not limited to:
CMMS Management
Responsible for overall integrity of the system and assuming responsibility for supporting the account team, overseeing proper system use & configuration
Serve as the single point of contact to the account team for all CMMS system related questions, support issues, and requirements
Data Management
Collating, interpreting & analysing BI data
Collation of client reporting as required by the account Lead Team
HSE & Quality
Understand & actively support JLL’s HSE & Quality Management programs
Procurement & Vendor Management
Support the management of vendors appointed by JLL on the IAL Account, including operational readiness and operational performance via the JLL Vendor Management framework.
General
Supporting & driving the implementation of new technology to the benefit of internal & client customers
Sound like you? This is what we’re looking for:
You’ll have proven experience in a facilities, property, procurement or related field with a track record of successfully delivering best practice and quality to their client. You are an engaging professional who thrives on inspiring and developing their team with a keen eye for detail and the ability to balance multiple priorities.
You will also have:
Experience working in critical environments.
Knowledge of local occupational health and safety requirements
Knowledge of vendor management for specialized services
Understand basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
Proven capacity to understand and interpret commercial contracts.
Good budget management and financial analysis skills
What can you expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Location:
On-site –Melbourne, VIC, Sydney, NSW
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
About JLL –
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
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