Operational Services Officer

Our Health Service is expanding and so is our Operational Support Services Team!

• We have casual opportunities for caring individuals who will provide support services and assistance to patients, including cleaning and direct patient care across West Moreton Health.

• Multiple casual opportunities available

About the role

To provide efficient and effective operational support services by following established standards and procedures.

Some of the key responsibilities of the role are:

Perform duties in the provision of high-quality support services in the fields of porterage, waste, mortuary, courier services, courtesy bus service, linen, mail room, laundry services and food service tasks and a willingness to accept responsibility.

Cleaning duties which will include light and heavy cleaning tasks such as high and low cleaning, internal and external cleaning and cobwebbing including walls, ceilings, windows, furniture, fillings, damp dusting, vacuuming and mopping.

Assist health care professionals as appropriate; while interacting with patients and their relatives in a friendly and appropriate manner; in the provision of patient care and working harmoniously within a multi-disciplinary team.

Operate a range of basic equipment and machinery.  Undertake routine basic maintenance of equipment operated, not subject to trade qualifications.

Ensuring the confidentiality of patient and facility information, appreciating the need of patients and recognising the need for client/patient privacy to be respected at all times.

Complete environmental audits and re-audits as directed within designated time frames.

About you

Our ideal candidate will be someone who can demonstrate the following:

• An understanding and appreciation of the need for client/patient and facility confidentiality and privacy to be observed at all times.
• Ability to problem solve and use initiative, work with a minimum of supervision, communicate and work cooperatively with other members of a multi-disciplinary team.
• Good communication skills in relation to other staff, clients and visitors.
• Ability to work in porterage, cleaning, waste and laundry services.
• Ability to acquire knowledge of hygiene standards, infection control practices, food safety standards, workplace health and safety, total quality management, equal employment opportunity and anti-discrimination practices and behaviour as applied in the working environment.

Mandatory Requirements:

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16 (PDF) ( https://www.health.qld.gov.au/__data/assets/pdf_file/0009/150120/hed-0116.pdf )

 About West Moreton Health

 West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.

To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community –  Follow this link ( https://www.westmoreton.health.qld.gov.au/futurefocus ) 

Benefits

• 17.5% annual leave loading (Additional allowances/entitlements may apply)
• 12.75 % employer contribution to superannuation
• Professional development
• Salary sacrificing options ( https://www.health.qld.gov.au/employment/conditions/salary/sacrifice )
• Wellness programs
• Employee Assistance Service (EAS).

To apply

Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.