Operations Administrator - Melbourne

What to Expect
The Operations Administrator role is a part of the Sales and Delivery team that works with both internal and external stakeholders to manage all aspects of the vehicle registration process. 

What You’ll Do
Manage all aspects of the vehicle registration process, including the dealer online system, number plate management, accurate calculation of local fees and charges, document generation and dealer management systems. You’ll be also required to support the Sales and Delivery team with customer-facing delivery handovers, sales check-in, and other customer experience related activities.

What you’ll Bring

• Customer service and administrative experience highly preferred
• Excellent organization and prioritization skills 
• Able to work in an extremely fast-paced and ever-changing environment, juggling multiple priorities at the same time 
• Ability to work well with others in a team and build relationships with external vendors 
• Superior attention to detail 

Responsibilities

• Contribute and provide best in class experience in every interaction with a specific focus on delivery day
• Work closely with key stakeholders to support customers throughout their Tesla journey
• Manage all aspects of the vehicle registration process
• Prepare and review customer documents (incl. registration documentation) prior to delivery day
• Ensure accurate record keeping and form generation in compliance with local Motor Car Traders Act
• Maintain revenue recognition compliance
• Maintaining Internal Fleet & TSS Calendars for Test Drives and Delivery
• Perform additional responsibilities as assigned to meet business need including Sales, Service and Delivery support