SafetyCulture is a customer—and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take ownership of their safety and well-being. Our technology platform and products give front-line workers a voice and leaders the visibility to make smart decisions to improve safety, quality, and efficiency.
We are looking for a driven and experienced Operations Lead to join our team and help us achieve operational excellence.
As Operations Lead, you will oversee high-impact projects and optimize day-to-day operations to ensure the business is set up for scale and driving efficiencies where possible. This role requires a strategic thinker who can understand a problem, research and collaborate with key stakeholders to determine possible solutions, agree with management to select the appropriate option and then assist with the project implementation/ resolution.
You will require strong leadership skills and the ability to manage and improve operational processes. You will have a proven track record in operations, excellent problem-solving abilities, and the capacity to manage stakeholders to drive change and innovation.
How you will spend your time:Oversee and manage key cross-functional projects, providing guidance and support to all stakeholders, streamlining processes and enhancing cross-functional communicationMonitor and analyze KPI’s to identify problems and/ or areas for improvement and propose operational changes to improveConduct market research, summarise results and present findings and proposals for teams to considerCreate and execute initiatives to help solve problems identified, focusing on top priority items, focus on top priorities and goalsCommunicate with and manage senior stakeholders during the planning, delivery and post-deployment stagesAssist, direct manager and broader Operations teams in delivering projects on an ad-hoc basis required to scaleFoster a culture of accountability, innovation, and excellence within the operations teamAbout you:Bachelor's degree in Business, Finance, Operations Management, or a related fieldProven experience (5+ years) in operations or a similar roleStrong leadership and team management skills, with a track record of building and developing high-performing teamsExcellent analytical and problem-solving abilitiesExceptional organizational and multitasking skills, with the ability to prioritize and manage multiple projects simultaneouslyStrong communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders at all levelsAbility to adapt to a fast-paced and dynamic work environmentConfidence in decision-makingProficiency in using operations management software and toolsMore than a job:Equity with high growth potential, and a competitive salaryFlexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture officeAccess to professional and personal training and development opportunitiesHackathons, Workshops, Lunch & LearnsWe encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologiesOffice Benefits:In-house Culinary Crew serving up daily breakfast, lunch and snacksBarista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beveragesWellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policyQuarterly celebrations and team events, including the annual Shiplt global offsiteOn-site gym, table tennis, board games, books library, and pet-friendly offices
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