Address
Form of workAre you ready to make a profound impact on the lives of individuals with disabilities? Do you thrive in a dynamic, collaborative environment where innovation and compassion are paramount? Our client is seeking an experienced and passionate Operations Manager to join their team.
Position:Operations Manager
Location: Gosnells, WA
Salary: Competitive, commensurate with experience
Type: Full-time
About Us:
Our client is a leading provider of disability support services committed to enhancing the lives of their participants. They are dedicated to delivering exceptional experiences, supports, and services that empower individuals to live their best lives.
Key Responsibilities:
- Formulate and execute strategies to enhance performance and ensure compliance with Policies and Procedures and NDIS Practice Standards.
- Mentor team members to increase the quality of customer service and implement best practices.
- Manage budgets, incident management, people management, and vacancy management.
- Build and maintain relationships with stakeholders including Support Workers, Corporate Services, Case Conference stakeholders, Disability Peak Bodies, and NDIA Personnel.
Requirements:
- Tertiary qualifications in Social Science/Community Services/Health.
- Demonstrated experience in managing and leading complex services with a diverse client base.
- Sound understanding and experience managing end-to-end therapeutic care services.
- Experience within the NDIS space including accommodation, coordination of supports, and community access.
- Excellent consultation skills and experience working with people with disabilities and their families.
- Strong management skills fostering a culture of learning, hope, and curiosity.
- Exceptional verbal and written communication skills.
- Ability to manage funded programs, attend reporting requirements, and meet deadlines.
- Solution-focused approach and experience in maintaining program efficiency without sacrificing standards.
- Experience leading multidisciplinary teams within a wider organizational structure.
- Sound understanding of Disability Service Standards and associated legislation.
- Current and Verified Working With Children Check and NDIS Worker Screening.
If you are a motivated leader with a passion for making a difference, we want to hear from you!
How to Apply:
Please submit your resume and cover letter addressing the requirements to *****@carebpo.com.au by Friday 5th April 2024. Only shortlisted candidates will be contacted.
Our client is an equal opportunity employer and encourages applications from individuals of all backgrounds. They are committed to creating an inclusive workplace where diversity is valued and respected.
