Operations Supervisor - Rockhampton

Operations Supervisor - Rockhampton

• Take charge and champion safety as a Supervisor on shift at a key terminal/depot
• Work for an essential services provider with strong market presence, asset base and vast national network

Pacific National is committed to diversity in our workforce and encourages women and Aboriginal and Torres Strait Islander people to apply.
About the Role
The Supervisor in Rockhampton plays a key role in providing leadership and guidance to terminal operators and drivers within the Rockhampton and Gladstone terminal, as well as leading and coordinating the day-to-day operations.
The Supervisor will lead our operations teams to ensure the safe and efficient delivery of the day-to-day terminal activities and ensure freight is made available to customers in full and on time. In addition, the Supervisor is responsible for ensuring Pacific National trains run on time, safely and efficiently through consultation with Pacific National's Integrated Planning Services department and Network Control.
The supervisor will also be responsible for reviewing and planning line closures to ensure adequate labour and asset levels.
Key responsibilities include:

• Supervising and direct employees in the execution of the operational activities
• Ensuring compliance with the relevant network access regulations and policy standards
• Make available and ensure participation of employees in training, assessment, licensing and accreditation as necessary
• Focus on coaching, mentoring, and safety for all employees
• Deliver the planned haulage services in full and on time and where possible with efficiencies
• Deliver the planned terminal activities to ensure freight is made available in full and on and where possible with efficiencies
• Deliver rollingstock to prescribed locations for planned maintenance in full and on time
• Address out-of-course requests for additional services in a timely and flexible manner
• Commitment to build excellent relationships with all customers (internal and external) and identifying and developing improved business solutions for our customers.
• Coordinate the stowing and un-stowing of rollingstock during planned and unplanned shutdowns including supervising shutdown activities
• Rostering, asset management and maintenance scheduling.

About You
To be successful in this role, you will have a strong safety background and lead by example to improve safety in the workplace every day.
Other In addition, you will have:

• Exceptional frontline leadership abilities and demonstrated ability to develop effective teams, build positive culture and drive change
• Experience in coaching and motivating a team in a busy environment
• Proven strengths in problem solving and analytical ability
• Experience in driving a strong safety culture
• Excellent communication and influencing skills with the ability to communicate at all levels
• Ability to apply business improvement thinking to operational activities
• Strong safety and quality mindset and track record of driving improved performance
• A proven track record for completing high value, high quality projects on time and to budget, while maintaining a safe outcome
• Ability to work weekends as required
• Background in the rail, transport or logistics will be advantageous
• Qualifications in Transport, Logistics or Business Management also advantageous

About Us
Pacific National (PN) is the largest provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region's economy, businesses and households running. We operate nationally with approximately 3,500 staff in over 90+ sites across Australia.
Join us as we continue to transform our business and shape the rail freight industry, to achieve our vision of becoming Australia's recognised leader for safe, innovative and sustainable rail freight solutions.
We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it and live these values through open and honest communication and respect.
Closing Date
Applications close 24th March 2024.
Next Steps
Are you ready to be part of our future?
To apply, please click on the 'Apply' button below and follow the prompts.
To find out more about Pacific National, our benefits and opportunities we offer, visit our careers page:
Home Safely Every Day - Our top priority is getting you home to your family safely every day.