Operations Supervisor

Who are we? 

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next.

We’re team FedEx – 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job, here you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet.

Here you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.

Our Values

Our culture values empower us to deliver great results. With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next.

Awards  

• FedEx has consistently ranked among the top 20 in the “World’s Most Admired Companies” report, published in FORTUNE magazine, since 2001 
• Ethisphere named FedEx as one of World’s Most Ethical Companies® in 2023 

What you’ll do

As an Operations Supervisor, you will play a pivotal role in overseeing and managing operational activities within our Gateway facility, ensuring efficient and effective processes to meet our high service standards.

• Supervise and motivate a team of operational staff, providing guidance, coaching, and support to ensure productivity and adherence to safety protocols.
• Oversee all inbound and outbound operations, including sorting, scanning, and processing of packages, to ensure timely and accurate handling.
• Identify areas for process optimization and implement improvements to enhance operational efficiency and customer satisfaction.
• Monitor and maintain quality control measures to uphold service standards and minimize errors or discrepancies.
• Ensure compliance with company policies, procedures, and regulatory requirements, including safety regulations and security protocols.
• Facilitate clear and effective communication with team members, management, and other departments to coordinate operations and address any issues or concerns.

What you’ll bring to the team

• Ability to supervise with leadership qualities within a logistics or distribution environment.
• Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
• Excellent communication and interpersonal skills, with the ability to motivate and engage team members.
• Knowledge of logistics operations and familiarity with industry best practices.
• Commitment to safety and adherence to company policies and procedures.
• Comprehensive knowledge and experience in the areas of operations/logistics, sales, industrial relations, and contemporary leadership principles
• Flexibility to work shifts, including evenings, weekends, and holidays, as required.
• Proficiency in computer applications, including MS Office and logistics software

Post Code:  2036 | Matraville

What’s in it for you?

Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, and cross-functional projects – we make sure you have everything you need to become anything you want to be.

Whether it’s professional courses or on-the-job learning. Leadership development or technical skills and training. Tutoring, coaching, or mentoring. The depth and breadth of learnings are boundless with free in-house training & development programs and paid tuition assistance.

• Health & wellness, employee assistance, and rewards and recognition programs.
• Special employee discounts on computers, electronics, health insurance, travel packages, and much more…

Our Commitmentto Equal Opportunities 

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state, or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. 

Interested to join Team FedEx?  

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way. 

If this role and working environment sound like a place you can thrive in, apply today and let’s create what’s next together.