Operations Supervisor | Taxi Truck

What you’ll be working on The Operations Supervisor – Taxi Truck involves supervising the daily running of the Sameday Taxi Truck division including managing a fleet of trucks and staff members, adhering to regulatory & compliance requirements, and meeting the customer delivery requirements to make every customer experience outstanding. Manage the daily running of the Taxi Truck division Allocate, and monitor truck jobs and management of drivers and customers Assist the Time Critical operations team to achieve an efficient, timely and cost-effective model Safely manage the Taxi Truck division with full compliance to WHS, COR, NHVR and FedEx policy and procedures Effectively use of all resources to achieve continuous business improvement, while maintaining customer service Ensure Taxi Truck allocation in an efficient and timely manner in accordance with customer needs, within compliance requirements Review driver current jobs to ensure timely delivery windows are met Provide working knowledge of General Carriers contract determination Ensure the scanning and recording of all Proof of Deliveries to assist with collation of data for recording and achieving KPI’s (Service Quality) Communicate with other FedEx teams, creating an open transparent communication channel with all you deal with, while maintaining integrity Complete training on internal procedures, scanning and compliance requirements Ensure 100% compliance with scanning and Proof of Delivery on all consignments Deliver prompt resolution of customer service enquiries Identify and act upon any opportunity for cost reduction Post Code: 2019 | Botany What you’ll bring to the team Ability to work in a fast-paced high-pressure environment Systematic and professional approach to “best…
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