Operations Supervisor

At Maersk, we have big plans for logistics and services. Our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to end service that makes trade simpler and easier than ever.

We are entrepreneurs at heart, we embrace every change as an opportunity. The diverse perspectives and contributions of our people are a unique advantage as we cross each new frontier. Every day we challenge ourselves to do better, and we encourage each other to do the same.

By Joining Maersk, you will become part of the global family of the company that moves 20% of global trade everyday all the way, where one of our core values is Our Employees. It goes without saying that we value diversity: we thrive on the diversity of our talent in all its forms, and we see it as a strength in building high-performance teams across brands, cultures, and locations.

Join us in our Omnichannel-Fulfilment team as a Supervisor. You’ll play a vital part in our success, developing, designing, and implementing innovative warehouse solutions, which bring standardisation, visibility, and actionability to our customer’s supply chains.

The Opportunity

Are you looking for a Supervisor role within a multinational logistics organisation that is genuinely collaborative and provides opportunity to develop and grow your career?

The Role

To lead the team to ensure smooth daily warehouse operations to meet the customer needs. Key areas of responsibility include:

Operations

• Lead the floor operators to ensure smooth daily warehouse operations
• Supervise the team to plan and handle the orders under limited handling time and multiple storage locations
• Liaise and co-ordinate with internal and external customers in providing strategic logistics solutions
• Monitor and ensure effective manpower deployment to achieve high level of productivity, accuracy, and customer's KPIs
• Investigate and follow up operational issues / customer requests and execute action plans to improve
• Manage the operations in full compliance of company policies and lawful regulations

Team Management

• Develop systems, guidelines, work procedures and service standards for the team
• Delegate and supervise subordinates’ work
• Monitor team’s work progress
• Review subordinates’ performance
• Identify subordinates' training and development needs and provide necessary coaching to them
• Facilitate teamwork and information sharing within the team
• Handle disciplinary cases together with manager and HR team
• Perform any other ad hoc duties as assigned by management

What we are looking for

• A bachelor’s degree in Logistics & Supply Chain Management or related discipline
• At least 5 years of supervisory experience in a contract logistics environment; preference will be given to candidates who have vertical exposures to Fashion & lifestyle, retails and FMCG
• Proven experience in managing a sizable team comprising of direct hire and contractor staff
• Able to work independently and under pressure
• Flexible, team work oriented and able to communicate with people at all levels
• Energetic, out-going, resulted oriented attributes
• Good command of spoken and written English

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing your talent acquisition team after applying.