Operations Supervisor

About the business

Emerald Coaches, a family-owned transport company operating throughout Central Queensland. 

We are people focused and strive to develop a work-life balance. At Emerald Coaches, we embrace our team, recognising their lives, dreams and talents as our most valuable asset. We believe our staff are integral to developing a great place to work, which fuels innovation and continuous improvement. 

Being the first bus company in Australia to commit to a zero emissions strategy through our e-Mission Zero, we provide services to government, industrial clients, schools and local communities. Our ‘Wheel of Success’ provides guidance on our key goals and values; Balance, Safety, Communication, Improvement, and Success. At the centre of our wheel is always OUR PEOPLE!

Our goals assist all departments to provide balanced focus in our key areas, with our values providing guidance for our decision-making.    

About You

• Ability to lead and inspire in a fast-paced environment.
• Enjoy interacting and assisting the team and stakeholders. 
• Problem solving extraordinaire with the ability to think way outside the box. 
• Be ambitious, curious and seek a rewarding career.
• Multi-tasking legend and superb communication skills.
• Positive attitude and a vibrant disposition.  
• Ability to work both independently and contribute to a strong team environment.
• Ability to travel to various locations in Queensland. 
• High values and personal integrity.
• Knowledge of Microsoft office applications. 

Key Responsibilities

• Scheduling of rosters and to ensure that all information is captured in relevant systems;
• Quoting across the business;
• Liaising with Workshop team to plan fleet availability;
• Managing and administering 4WD fleet;
• Managing and administering Dry Hire;
• Ensuring all amendments to runs are updated; 
• On call after hours phone roster;
• Ensure effective communication to all stakeholders;
• Provide leadership on safety, services, and routes;
• Assist with managing drivers’ responsibilities;
• Logistical arrangements for operational services;
• Other duties as required.

Benefits and Perks

• Competitive salary in line with knowledge and experience.
• Lucrative on call allowance. 
• Performance bonus.
• Relocation expenses considered for successful candidate.
• Work with a progressive, inclusive, evolving family-owned company. 
• Collaborate and join forces with a positive, vibrant, and professional squad.
• People focused management and leadership team.