Oracle Cloud Product Owner

About Us

WA Primary Health Alliance is part of the Australian Government's national Primary Health Network (PHN) program which aims to strengthen, improve, and connect the primary care system. As the operator of Western Australia's three PHNs, our state-wide structure and strong partnerships allow us to deliver better health, together.

At the heart of our Vision and Mission is an ongoing commitment to working closely with GPs, health professionals, service providers, hospitals, government and the community to strengthen primary care state-wide.

We are united in working towards a more connected and collaborative primary health care system to improve health equity and health outcomes for all Western Australians, particularly those at risk of poor health.

We are guided by our Strategic Plan 2023 - 2026. To find out more about us and what we do, please go to our website: https://www.wapha.org.au/about-us/

We are committed to creating a safe and inclusive culture for all our staff, health providers, partners, and community members. The contribution and participation of people with diverse bodies, identities and experiences is crucial to the work we do and allows us to shape a health system that is fit for the future.

WA Primary Health Alliance acknowledges, and pays respect to, the Traditional Owners and Elders of this country. We recognise their diversity and the significant importance of their cultural heritage, values, beliefs, and self-determination in contributing to the positive health and wellbeing of the whole community. We also acknowledge and welcome all members of the lesbian, gay, bisexual, trans/transgender, intersex, queer, asexual, aromantic and other rainbow (LGBTIQA+) communities and celebrate the extraordinary diversity of people's bodies, identities, relationships, and experiences.

We encourage applications from every background and ability, including but not limited to, Aboriginal and Torres Strait Islander people, LGBTIQA+ people, people from multicultural backgrounds and people with disability.

The role

• The Product Owner will play a key role in defining the product vision, strategy, and three-year roadmap; shaping the Oracle Cloud (referred to as Aspire at WAPHA) product; and ensuring that it meets business objectives, satisfies user needs, and delivers value iteratively. In addition, they will elevate the maturity of it's use and uplift the knowledge, skills, and capability across WAPHA. They must deliver the expected business benefits from Aspire and maintain strong support and change leadership across the organisation.
• The Product Owner will interact with a wide range of stakeholders, including business internal customers, executives, developers, and vendors. They will need to manage all of these relationships ensuring that everyone's needs and expectations are considered.

This role will be offered as an on-going position on a full-time basis and offers the flexibility to work from home and office.

Key tasks and responsibilities include but not limited to:

• Define & communicate the Aspire product vision, strategy, and three-year roadmap.
• Secure annual funding from Executive to deliver the roadmap and get it endorsed by all WAPHA business portfolios and Executive.
• Engage with vendors, end users for feedback and new demand.
• Oversee the team responsible for user story definition and user journeys documentation.
• Delivering the product roadmap for Aspire including high collaboration with Project Delivery & Change Management team, Digital Services team, and 3rd party delivery teams, to deliver releases aligned to roadmap and strategic vision.
• Collaborate with change managers, business leads and change leaders in the business portfolios to ensure changes are being embedded from each release and that resistance to change is low and adoption is high.
• Report on benefits realisation tracking to the PMO project assurance team.
• Oversee Aspire knowledge management and training development - training material, guides, SOPs, etc.
• Provide leadership, guidance, and mentorship to a multidisciplinary business analyst team.
• Foster a culture of transparency, accountability, collaboration, and continuous improvement within the team.
• Set clear performance expectations and provide regular feedback to team members to support their professional development.
• Working closely with Aspire support personnel and contractors in Digital Services to ensure support for the product is meeting user needs and following ITIL best practice.
• Monitor key support KPIs via an Aspire support dashboard in JIRA.

About you

To be considered for this role, candidates must meet the following selection criteria:

Essential experience, skills and education

• Tertiary qualification in related field or demonstrated Oracle Cloud functional experience.
• Leadership and Influence to be able to inspire and motivate cross-functional teams to achieve common goals. Strong leadership skills, combined with the ability to influence without direct authority, are essential for driving collaboration and alignment across the organization.
• Strategic thinking experience and a strategic mindset
• User centricity focus - Understanding the needs and preferences of users, empathize with users, gather feedback, and prioritize features based on user value and impact.
• Strong decision-making skills, informed by data and analysis, are essential for navigating challenges and making tough decisions, such as prioritizing features, resolving conflicts, or changing course based on feedback or market changes.
• Technical Acumen. While Product Owners don't need to be software developers, having a basic understanding of technology and the development process is beneficial. This allows them to communicate effectively with development teams, understand technical constraints, and make informed decisions about trade-offs.
• Exceptional stakeholder management, interpersonal and communication skills - both written and verbal.
• Demonstrated Product Ownership and knowledge of product management best practice (including market research, product planning, road-mapping, feature prioritization, articulating product requirements in a clear and actionable manner)
• Ability to work effectively at all levels in an organisation.
• Ability to establish and maintain strong relationships.

Desirable experience and education

• Understanding of Oracle Cloud Fusion suite of applications (HCM, SCM, EPM, Projects, ERP/Finance)
• Product owner for Oracle Cloud Fusion suite of SaaS and PaaS
• Agile Scrum certified
• Project & Change Management skills.
• Adaptability and open to change, able to quickly pivot strategies or adjust priorities as needed.
• Analytical Skills: To analyze data, metrics, and market trends to inform product decisions and measure the success of initiatives. Analytical thinking helps identify opportunities, spot patterns, and make data-driven decisions.
• Continuous Learning: The product landscape is constantly evolving, so Product Owners need to be committed to continuous learning and self-improvement. Staying informed about industry trends, best practices, and new technologies is essential for staying ahead in the field

Our Benefits

• Hybrid working arrangement that combines remote work (3-4 days per week) with office presence in our modern Subiaco office (1-2 days per week).
• Commitment to employee development.
• Salary packaging - WAPHA's arrangement allows for a maximum of $15,900 for general living expenses and $2,650 for entertainment tax free benefits per fringe benefit tax year.
• Competitive salary.
• Professional development allowance ($1k per year).
• Employee Assistance Program.
• Additional paid parental leave.
• Gifted paid day off during Christmas shut down period.
• Annual $200 health and wellbeing reimbursement scheme.
• All employees have access to LinkedIn Learning.
• Study leave options available.
• Option to purchase additional leave.
• 13 weeks long service leave after 10 years of continuous services (accessible on a pro-rata basis after 7 years).

To Apply

Please submit your application by clicking the 'Apply' button.

Your application should include your CV along with a cover letter. The cover letter should outline your interest in working for WAPHA and address the selection criteria as outlined in the job advertisement demonstrating your skills and experience relevant to the requirements of this role.

Applications close Monday 1st April 2024.

WAPHA reserves the right to commence shortlisting prior to the advertised close date.

For further information please email . Please note that applications must be submitted via the link provided - applications received by email will not be accepted. Applications submitted without a cover letter will not be considered.