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SalaryWesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice and Clear Skincare.
About us
Since our humble beginnings in 1910, we've grown from a small co-operative of three pharmacies to a national organisation and one of Australia's leading health, beauty, and wellness companies.
With locations in every state, our network consists of over 470 Priceline Pharmacy franchisees and company-owned stores, 90 independent Soul Pattinson and Pharmacist Advice Chemists, and 400+ Club Premium members. We also own the Sister Club loyalty program, which has over 8 million members. And if you're looking for skincare treatments, we have over 90 Clear Skincare clinics across Australia and New Zealand.
About the role:
Our Sydney Fulfilment Centre (SFC) in Marsden Park is located approximately 50km from Sydney Airport and 49km Sydney CBD. It is a purpose-built, temperature-controlled site featuring a variety of automated solutions, including our automated order storage and retrieval system (OSR), decant, pick-it-easy (PiE) and lidding stations, with an integrated mezzanine and basement for vehicle despatch. Orders are picked across five different picking processes that are both automated and traditional. These orders are for retail and pharmaceutical customers across NSW, and the site despatches over seven thousand totes per day, delivered by road and air contractors.
We have recently expanded our operations with the introduction of a permanent night shift roster. If you are a dynamic and results orientated people leader who is looking for a new challenge, then this role presents an exceptional opportunity to be part of a thriving business unit where we are focused on delivering excellence in customer service.
What you'll do:
As a key member of the leadership team, you will oversee the fulfilment of customer orders by strategically planning and coordinating activities across multiple departments. Your responsibilities include optimizing staffing levels to meet service and cost KPIs, developing and training team members for peak performance, and maintaining a safe working environment.
Reporting to the Operations Manager, you will actively manage and collaborate with the Fulfilment team, fostering a culture of proactive engagement and optimizing outcomes. Your focus on safety and people is paramount, with a commitment to achieving key performance metrics while prioritizing the well-being of the team. By contributing to site safety efforts, promoting a positive work environment, and ensuring compliance with company policies, including payroll obligations, you will play a vital role in the success of our fulfilment operations.
The role will require some flexibly to meet needs of the business, generally the hours of work will be between 10pm and 6am.
What you'll bring:
- Demonstrated experience in an FMCG leadership role
- Proven ability to use data and experience to identify and solve problems
- Strong leadership skills, capable of managing change effectively
- Excellent communication skills and a collaborative mindset
- Understanding of key drivers for team success and continuous improvement
- High School Certificate and/or Business/Management/Logistics qualification
- A fantastic work culture based off our four Ways of Working - Be well, Show You Care, Make it Better and Act Now
- Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
- Access to employee benefits across Wesfarmers including staff discounts at Bunnings, Kmart, Target, and Officeworks, Priceline & Clear Skincare
- Access to Discounted Health Insurance
