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Form of workAre You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
Mondelēz International empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic global and local brands such as Oreo, Cadbury, Philadelphia, Pascall, The Natural Confectionery Company, Belvita, Ritz and Toblerone with global revenues exceeding $31 billion USD.
Reporting to the Customer Service Manager ANZ, you are responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.
How you will contribute
You will:
- Manage the Order Fulfilment process, respecting the customer segment and channel mix
- Balance supply constraints and delivery of service levels through cross-functional alignment
- Use appropriate tools and processes such as availability checks and stock allocation rules
- Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs
- Manage and publish daily case fill rate reporting to wider business
- Help to drive the No Touch agenda by assisting the Order To Cash Lead with Electronic Data Interchange (EDI) onboarding projects
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Minimum 5 years’ experience with SAP is essential
- Experience with EDI – including IDOCS, mapping, CMIR and reporting
- Excellent Microsoft Excel skills
- Strong time management and communication skills
- Ability to meet and exceed customer needs
- Experience in an order-to-cash environment
- Experience in customer service working cross functionally with logistics and sales
- Good knowledge of the total supply chain/order-to-cash process
Business Unit Summary
At Mondelez International, our mission is to provide consumers with the right snack, for the right moment, made in the right way. We are one of the largest snack companies in the world, with global net revenues exceeding $31 billion USD.
We have operations in more than 80 countries and employ approximately 91,000 diverse and talented employees in our factories, offices, research & development facilities and distribution activities around the world.
In Australia and New Zealand, we have 6 factories, and both global and local brands, employing over 2,000 people; Cadbury Dairy Milk, Oreo, Toblerone, Philadelphia, belVita, Pascall, The Natural Confectionery Company, Sour Patch Kids and Ritz.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job TypeTemporary (Fixed Term)Order Management (OTB)Customer Service & Logistics
