Order & Packing Assistant (Pharmacy) Mon to Fri – Coburg

Order & Packing Assistant 

Mon to Fri – Coburg

Up to 40 hours a week, Mon to Fri 9am-5pm

Immediate start

Patient services and packing of medication

Full training provided

Stable shifts

$24 - $28 per hour (paid meal breaks included) depending on experience

An exciting opportunity to join a boutique pharmacy located at Coburg in Melbourne. We are expanding our team and offering a position within our operation team.  Position is considered entry level, and is more suited for a long-term minded candidate as there is ongoing growth opportunity.

Your role will involve frequent patient integrations, answering and making phone calls and responding to emails, taking orders with the pharmacy system, assisting in packing, charging and dispatching orders daily under the direction of the pharmacist. You will ensure medications packages are accurate, and the correct product is dispatched/ charged, while liaising with staff regarding expected delivery dates.

This is a permeant part-time shift position you must be able to work Mon to Friday between 9am -  5pm.  In this position, there will be the ordering as well as the packing sections that you will be operating in, with the supervision of our pharmacist. 

There will be lots of integrations you will be involved in will be over the phone and email, therefore familiarity for phone operation and email communication will be greatly valued. Basic computer literacy will be require as there are a few systems you will need to be comfortable operating them daily.  Full training will be provided.  The systems are not complicated and the team is always there to assist.

Other responsibilities include mail handling and collection, packing of the medication, checking orders and verify the packages, ordering and managing packing supplies, track and trace of postage, liaising with postage carriers, receiving returned items and assisting with problem solving for patients.

We are a very busy pharmacy and dispatch orders to locations all over the country. Orders contain high valued medications and pharmacy retail items, all of which require careful packaging and care, as well as matching up postage details. 

To be considered for this role you will need to have the following:

•             Very high attention to detail, taking pride in your work

•             Able to operate and function under pressure

•             Be able to handle phone calls on a repetitive basis

•             A thorough and meticulous work ethic

•             Basic/entry level computer skills

•             Excellent time management and communication skills

•             Patient centric minded

•             Ability to work well independently and as part of a team

•             Excellent house-keeping skills

•             Be reliable, punctual and trustworthy.

•             Be able to stand and operate basic packing tapes and boxes (nothing heavy and bulky)

•             Be able to undergo repetitive work and maintain accuracy

Experience in pharmacy, call centres and or/ packing is preferred not required. However, to be comfortable and able to be on the phones constantly as well as using the basic computer systems are absolutely essential.  Extensive training provided so not to worry if you don’t have such experience.  First and foremost, we are looking for attitude, reliability and loyalty. 

Immediate start available!

You must be available to work during Mon - Fri 9am - 5pm

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Good ongoing opportunity for the right candidate.

Only candidates living and have the right to work in Australia will be considered as this position is for an immediate start (if possible).

*You must have the right to live and work in Australia to apply for this job.

*Final offer of employment will be subject to a clean and current National Police Clearance.