Address
Form of workAre you a passionate and results-driven individual who enjoys delivering great Customer Service?
If you thrive in a fast-paced environment, love building relationships, and have a proven track record of success in Customer Service and sales, we want to hear from you!
ABOUT OUR BUSINESS
Wynstan are an innovative and ambitious company who manufacture, supply and install quality blinds, awnings and shutters to the residential, retail, and building industry. As a leading Australian owned business, we have an excellent friendly culture who are highly motivated and performance driven.
We are entering an exciting new chapter at present, and this is an excellent opportunity for you to join our progressive company.
Our sales department is seeking a highly motivated, enthusiastic and passionate Outbound Sales Specialist based at our Head Office in Yennora.
THE ROLE
Our company’s significant investment in marketing, the strength of our brand name, coupled with local manufacturing and industry leading warranties give our prospective customers a great deal of comfort in choosing our brand (via you) in improving their home’s décor.
We have 24 showrooms in NSW who are at the front line in providing our customers with an outstanding customer experience, both in person and over the phone. This role provides an additional level of support in our pursuit of growing our revenue through professional and diligent follow up of pending quotes.
As a results driven individual, the successful candidate will be required to proactively contact customers via SMS, email and telephone with the ultimate goal of winning them over to choose our business for their window coverings.
ABOUT YOU
We value quality customer experience, honesty and professionalism above all else. Wynstan prides itself on taking our customers on a journey that will see them with a product and look in their home that makes them happy every day.
To be successful in this role you will be:
- Familiar with working towards achievements of sales targets and KPI’s
- Motivated, determined, proactive and driven to succeed
- A polished telephone manner and ability to build rapport quickly
- A great negotiator and influencer, without being too ‘pushy’
- Customer-focused with exceptional communication and time management skills
- An excellent stakeholder manager; able to liaise with team members at varying levels
ESSENTIAL CRITERIA
- The ability to build rapport quickly over the phone with excellent communication skills
- Strong organisational skills and attention to detail
- Ability to influence and negotiate successfully
- MS Office proficiency (mandatory) with experience using CRM systems
- Self-motivated, a team player, resilient, politely persistent when necessary, and hungry to learn and grow
WHAT’S IN IT FOR YOU?
- A varied and diverse workday – no two days are the same!
- Inclusive and supportive culture from a family owned company
- Ongoing support through training and development
- Family and friend’s discounts and perks
- Ongoing opportunities for career advancement
- Free on site parking
- On site canteen with subsidised meals and barista
If you are ready to take your Customer Service and sales career to the next level, please send your resume and a cover letter outlining your relevant experience by pressing ‘Apply Now’.
Respectfully, no agencies please.
