Outlet Manager (In Room Dining & Restaurant)

Swissôtel Sydney is a premium five-star hotel located in the heart of Sydney’s business, retail and entertainment district. 

The hotel boasts 369 beautifully appointed guest rooms and suites offering contemporary living for the modern business and leisure traveller. Our facilities include our Ten Stories Restaurant, Arches Bar, Meeting Rooms and Conferencing spaces including a heritage-listed ballroom seating up to 400 people, fully equipped fitness centre, outdoor swimming pool and award-winning Spa Centre, Spa and Sport.

Swissôtel Sydney is looking for a superstar Food & Beverage Leader to join our Food & Beverage team as Outlet Manager.

Reporting directly to the Food & Beverage Manager, you will ensure that our guests and clients have a truly memorable experience in our Ten Stories Restaurant while maximising sales and profitability.

This role requires the availability to work a rotating roster including early mornings, late evenings, weekends and public holidays. 

Responsibilities and duties (but not limited to):

• Along with the Food & Beverage Manager and Assistant Manager Food & Beverage, be responsible for day to day operations of the Ten Stories restaurant, In Room Dining and Executive Lounge
• Lead, mentor and train team members of Ten Stories Restaurant and the wider Food & Beverage team.
• Ensure relevant brand and service standards are met and maintained 
• Ensure efficient, hospitable and professional service is provided to all guests and clients
• Ensure labour costs are managed reflecting service requirements
• Set up and maintain efficient and accountable control systems for stock, utilisation of consumables
• Support the Food & Beverage Management team 

About You

• The ability to demonstrate and deliver luxury service
• Possess extensive food & beverage knowledge 
• Previous experience in a similar role or luxury hotel environment will be viewed favourably
• Display excellent leadership capability inclusive of the natural ability to effectively communicate, motivate and organise
• Ability to control cost and drive revenue
• Hands-on, customer focused and can lead by example 
• Exceptional communication and organisational skills
• Valid Responsible Service of Alcohol (RSA) competency card
• Have full working right in Australia

With over  400 hotels in Australia and 4,000 across the globe, we provide endless career development opportunities, a rewarding work environment as well as discounted hotel accommodation worldwide.

If this sounds like the role for you, apply today! We’d love to hear from you.