Customer Relationship Manager

This global education organisation is recognised for their unique learning methods, giving children the opportunity to reach their full potential. Built on a foundation of passion within the educational space and a drive to add value to each individual student, they are ever expanding and have an exciting opportunity within their Field development team.The RoleAs an Education Consultant operating in the field, your responsibilities will involve facilitating the advancement of franchises throughout Sydney, New South Wales. Your schedule will be divided between on-site visits and the North Sydney office. Your key contributions will provide guidance to clients for the effective implementation of policies and procedures, delivering support for business development, presenting case studies, and advising growth strategies.Responsibilities:

• Establishing and maintaining relationships between franchisees
• Ability to identify and address learning needs for franchisees and students
• Conduct follow-up consultations and provide recommendations for growth
• Analysing centre operations while ensuring policies and procedures are being implemented effectively.
• Facilitating clients with developing educational center plans
• Identify marketing needs and assist in developing marketing strategies
• Devise strategies for student recruitment
• Oversee student and financial reporting, parent communication, and other operational aspects
• In person visits across allocated franchises (compensation provided)

About you:
To be successful for this role, you will have:

• Full drivers license and own vehicle are essential
• Genuine interest in implementing policies that enable the growth and development of a business
• The ability to build strong client relationships
• Effective interpersonal and communication skills
• Hold a Bachelors degree or higher qualification
• Full working rights (Australian Citizen or Permanent Resident)

What's in it for you?

• Competitive salary up to $80,000 + super and potential to earn an annual performance bonus
• Work from home flexibility
• Potential progression opportunities
• Vehicle compensation
• On-the-job training and ongoing support
• On-site parking

If this role sounds of interest, please click the “Apply Now” button or contact Arabella from people2people on 02 8270 9740.Operating for over 18 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2022 Outstanding Large Agency, 2023 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.At people2people, Edge Recruitment and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.Location
Sydney, New South WalesSalary
Up to $80,000 + SuperWork Type
Full TimeIndustryEducation & TrainingDate published15-May-2024Learn more about this jobArabella FavettiPermanent Business Support Specialist02 8270 9740New South WalesSCHEMA MARKUP ( This text will only show on the editor. )Your working rightsAustraliaAs an Australian citizen, you can work and travel in the UK, with the UK Youth Mobility Scheme.New ZealandAs an Australian citizen, you can work and travel in NZ. If you are a permanent resident of Australia, you will require a New Zealand Electronic Travel Authority (NZeTA).Copyright © 2024, people2peoplepeople2people acknowledges the Traditional Custodians of country, pays respect to their Elders past and present, and extends that respect to all Aboriginal, Torres Strait Islander and Māori peoples today.