Are you passionate about packaging, freight and exceptional customer services? Have you considered a career in retail courier & logistics?
If yes, we would like to hear from you. We are looking for a staff for our Retail Service Centre based in West Richmond SA 5033. We are a part of a respected Australian company in the courier, freight and eCommerce logistics sector.
Main duties & responsibilities of the role include:
- Packaging correctly using professional packaging techniques to minimize warranty claims and to ensure safe delivery. This is the main duty of this role, which includes packaging of different items including packing of heavy items on Pallet and handling heavy boxes.
- Weighing, measuring and consigning packages correctly.
- Arranging and performing pick-ups and deliveries on our branded vehicle.
- Actively maintain excellent customer relationships by ensuring high levels of organizational, administrative and communication skills, together with an ability to deliver optimal standards of customer service.
- Complete all administrative tasks assigned in a timely manner to ensure the smooth running of the Retail Service Centre.
- Tracking and tracing consignments as instructed by the store manager and issuing delivery confirmations.
- Servicing and maintaining equipment and store.
- Maintain good relationships with suppliers and their delivery drivers.
- Professional handling of Over-The-Counter -Sales, telephone sales, web estimate requests and online sales transactions.
- Providing exceptional level of customer services and actively participating in sales and marketing activities.
- Complete e-Learning training programs and approved webinars.
Key Requirements:
- Skills in packaging techniques of different items (we will provide further training on it).
- Skills in handling heavy items.
- Strong experience of customer services in retail environment.
- Sound communication skills.
- Positive attitude.
- Attention to detail.
- Valid and current SA driver's licence with excellent driving skills of a Van.
Remuneration / Benefits:
- Part time / casual role with 12-25 hours per week, on hourly rate of $28.00 - $33.00 including Superannuation, based on the skills and experience. Role can be offered as a casual, part time or full time depends on the suitability and availability.
- Full training will be provided
- Our own company van
- Free off-street parking
If you are interested in this role, please apply now with your resume and covering letter.
Summary of role requirements:
- Looking for candidates available to work:
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 2-3 years of relevant work experience required for this role
- Working rights required for this role