Palliative Care Volunteer Coordinator

The Palliative Care Ward at Townsville University Hospital are seeking experienced and client focused Palliative Care Volunteer Coordinator for a permanent part-time role, working 64 hours per fortnight.

As a member of the Townsville Palliative Care team, recruit, train and supervise voluntary workers for the provision of support to Palliative Care patients and their families within the hospital and community.

Townsville Hospital and Health Service is the public healthcare provider for more than 250,000 people across a geographic area of 150,000km2, delivering a comprehensive range of services across 21 facilities, from primary care in regional locations to highly specialised care at the main hospital.

 The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland.  
Our purpose is `great care every day'.

Role responsbilities 

• To recruit, screen and orientate new volunteers to provide support to Palliative Care patients and families.
• Coordinate specific training courses and where appropriate facilitate ongoing education of volunteers.
• Develop and maintain a record keeping system including rosters, reimbursement claims etc for the volunteer group.
• Coordinate placement of volunteers with clients and carers.
• Regular engagement with Brighter Lives Townsville Hospital Foundation on areas of mutual collaboration.
• Work with Brighter Lives Townsville Hospital Foundation to develop campaigns specifically aimed for Palliative Care Services.
• Engage with Brighter Lives Townsville Hospital Foundation around fund raising and donations.
• Manage documentation in relation to the Palliative Care Trust Fund.
• Coordination of Ambulance Wish Queensland Program.
• Make recommendations and develop policies and procedures for the volunteer program.
• Assist with Palliative Care specific projects.
• Provision of executive support for Palliative Care meetings where appropriate including minute-taking and general secretarial function.
• Participate in the development, implementation, review and maintenance of internal systems, process and work practices relating to outreach Palliative Care Services.  Identify and report areas of improvement to existing practices.
• Carry out other delegated duties to support the effective operations of Palliative Care as directed.

Generous remuneration package value up to $70,945 p.a. comprising: 

• Salary rates between $44.47 - $49.00 p.h. (AO4)
• Annual leave with 17.5% loading
• 12.75% employer superannuation contribution
• Other employment benefits may include: salary sacrificing options ( https://www.health.qld.gov.au/employment/conditions/salary/sacrifice ), locality allowances, employee wellness and assistance programs and access to corporate discounts

Employment Term

• Permanent part-time, 64 hours per fortnight.

For additional information regarding the responsibilities and/or other requirements for this position please refer to the role description. 

The ideal applicant will be someone who has proven ability and can demonstrate the following: 

• Demonstrated ability to develop, implement and evaluate orientation and ongoing training programs for volunteer workers.
• Demonstrated high level of interpersonal, oral and written communication skills.
• Advanced level skills in Microsoft Office and ability to acquire knowledge of other computer programs.
• Ability to network and liaise with all divisions within the hospital and with relevant community groups, services and agencies in the provision and development of services.
• Demonstrated ability to work independently as well as part of a multidisciplinary team.
• Demonstrated ability to recruit, supervise and manage volunteers in line with quality human resources management practices with reference to employment equity, anti-discrimination, occupational health and safety and ethical behaviour.

Townsville North Queensland ( https://www.townsvillenorthqueensland.com.au/ )

Unsolicited resumes from recruitment agencies will not be accepted.