AddressEstablished in 2006, we are a family-owned business who operate residential land lease communities, Holiday Parks, and mixed-use Communities across Australia. The Hampshire Property Group prides itself on offering lifestyle experiences for community, lifestyle living, holidays, and adventures for people wanting to explore their backyard in an exciting way. We are a dynamic team who are committed to supporting the people within our business to grow.
At Hampshire Property Group, we believe in the power of shared values to drive success. Respect, accountability, collaboration, innovation, and quality & customer focus aren't just words on paper for us – they're the principles that guide everything we do. We're dedicated to creating exceptional experiences for our guests and residents while ensuring the financial health of our properties.
BIG4 Townsville Gateway Holiday Park is set amongst landscaped gardens and offers recreational facilities and a range of holiday accommodation options to suit every budget,
BIG4 Townsville Gateway Holiday Park is located just 10 minutes from the CBD and within easy reach of local attractions. Townsville is home to spectacular natural landscapes, tropical islands, rainforests and stunning beaches
We are currently seeking an experienced accommodation managers and hospitality professionals to join our dedicated park team in a full-time capacity.
Responsibilities of our park management (include but not limited to);
- Oversee the day-to-day operations of the Holiday Park, including accommodations, amenities, and guest services, to ensure a memorable and enjoyable experience for guests.
- Lead and motivate a diverse team of staff, including front desk, housekeeping, maintenance, and recreational activities, fostering a positive work environment, and promoting teamwork and collaboration.
- Develop and implement strategies to drive occupancy rates, revenue growth, and guest satisfaction, through effective marketing, sales, and customer service initiatives in conjunction with our Head Office Park Support Teams.
- Ensure compliance with industry regulations, health and safety standards, and company policies and procedures, maintaining a safe and welcoming environment for guests and staff.
- Manage budgetary requirements, including preparing reports for senior management, revenue forecasting, expense control, and financial reporting, to achieve profitability targets and maximize operational efficiency.
- Maintain and enhance the physical appearance and functionality of the Holiday Park, overseeing maintenance and landscaping efforts to uphold high standards of cleanliness, safety, and aesthetics.
- Build and maintain positive relationships with local communities, suppliers, and business partners, contributing to the overall success and reputation of the Holiday Park.
Essential Skills / Qualities:
- Experience in Hospitality Management, Business Administration, or a related field; relevant certifications or qualifications preferred.
- Strong leadership and communication skills, with the ability to inspire and motivate a team to deliver exceptional service and achieve business objectives.
- Excellent organizational and problem-solving abilities, with a customer-focused approach to addressing guest needs and resolving issues effectively.
- Knowledge of industry trends, best practices, and regulatory requirements related to Holiday Park management, including accommodation standards, licensing, and environmental sustainability.
- Proficiency in computer systems and software applications relevant to hospitality operations, including reservation management, point-of-sale, and property management systems.
- Flexibility to work evenings, weekends, and holidays as required, with a dedication to ensuring the smooth operation of the Holiday Park and the satisfaction of our guests.
- Must hold or be willing to undertake a current National Police Check and First Aid Certificate.
The successful candidate will be required to live on-site, with accommodation and utilities provided as part of the salary package.
We thank all applicants in advance for applying however only shortlisted applicants will be contacted for an interview.
Recruitment Agencies
Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.
