Address
Form of workWhat’s in it for you?
An enriching career, part of the Levande community where you will feel empowered to have an impact. We support people to grow, learn and develop their skills to reach their potential, recognising and celebrating successes along the way.
We offer a diverse and inclusive environment and want our people to feel strongly connected to our Purpose and Vision. Our people are the key to our success and every person helps us reach our goal.
Along with:
- Flexibility Initiatives
- Purchased leave - up to 4 weeks
- Wellness programs
- Volunteer leave opportunities
Working with us
Our purpose is a simple one, “To enrich lives and enrich communities”. To make the lives of our residents, and each other, better and fuller. And by doing so, to make our communities better places to live, work and connect.
Levande is investing in regenerating and growing our portfolio of Villages. We are setting a bold ambition to almost triple the size of our business in the next five years, by deepening our understanding of our customers and accelerating our build rate across both traditional and innovative village archetypes.
About the role:
This role is a permanent - Part Time position for 10 hours per week. Based on reception at the forefront of Patterson Lakes retirement community, this role is crucial in supporting across a variety of administrative and customer service activities. You will liaise with a wide mix of audiences, including residents, external visitors, and contractors.
What you will do
- First point of contact for the Village, interacting with residents and greeting guests.
- Answering and managing calls, enquiries, and emails
- Creation of newsletter and notices, assist with village events
- Providing a high level of customer care and attention, assisting residents with requests and general enquiries.
- Provide day-to-day administrative support to the Village Manager such as processing invoices for suppliers and residents’ charges and accounts including distributing of monthly billing statements and any reporting and filing requirements.
- Liaising and coordinating maintenance requests with the onsite Maintenance Officer, and external contractors.
- Supporting with any other ad hoc requirements
What we like about you
- Possess experience in an administrative role within a fast-paced team environment.
- A calm and personable team player who naturally displays excellent customer service skills.
- Excellent communication skills and able to build strong trusting relationships.
- Friendly disposition and empathy for the residents with emotional maturity to deal with sensitive and confidential information.
- Strong time management and organisational skills together with the ability to prioritise.
- Skills in Microsoft suite including Excel preferably and knowledge of SharePoint, though is not essential
About us
Backed by EQT Private Equity, a purpose- driven global investment organisation, in the business of Future – proofing companies. Investing in good companies across the world with a mission to help them develop into great sustainable companies.
Through vibrant neighbourhoods for modern, independent Australians, Levande is redefining lifestyle living. Connected living. A Swedish word that means ‘Vivid’ and ‘Full of Life’, Levande’s lifestyle communities embody the positivity inherent in our name.
Levande is home to people of all backgrounds and lifestyles, each with different needs, interests and priorities. They choose exactly how they live their life, enjoying the luxury of purpose-built independence.
Help us be “Australia’s most trusted provider of retirement communities, delivering inclusivity and care at the stage in life when it matters most.”
