1. Overview of organisation:
My client is a global leader in professional information services, software solutions and services for the health, tax & accounting, finance, risk & compliance and legal sectors. We help our customers in over 180 countries to make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
2. Purpose of role
Acting as single point of contact of their Melbourne office. This role is responsible for managing a wide range of office admin, WK business operation, business continuity management, risk management, procurement and support services to the business leaders. This role also requires organize coordination between different Wolters Kluwer business divisions in Melbourne. In this very diverse role, there is an opportunity to expand professional knowledge in areas such as (but
not limited to), occupational health, event coordination, office renovation projects, crisis management,
business continuity management, sales support function, support services to business leaders, procurement and travel arrangements.
Key Areas of Responsibility
Office Administration
- The first point of contacts for all information for Melbourne office.
- Provide administration support in managing internal and external customers.
- Manage the office facilities and provide staff with adequate equipment and conducive office environment to carry out their daily task
- Ensure that the office is in good working condition at all time and reflect WK’s company value and image
- Liaise with all service providers i.e landlord, contractors, IT support, suppliers etc.
- Procurement of all office supplies, maintain service contract agreements, compare prices between different vendors for goods and services.
- Provide admin support to all WK business divisions in Melbourne
- Manage and responsible on security access (entrance/exit)
- Provide support services Finance, AP, Sales and Management.
- Provide admin support all WK Business Division including Tagetik, TeamMate, WK Health, WK GRC and WK
- Escalate all sales queries that come through to company main telephone line/email to sales team.
- Support businesses with Roadshows, WK events, In house Customer training, townhall etc.
- Support Sales and marketing functions.
- Member of local IMT team.
- Play role as Incident Manager and Fire Warden for the office.
- Be responsible for Alertfind.
- Responsible for implementing safe management measures at the office.
- Ensure WK meets all Melbourne government regulation with regards to safe working environment.
- Monitor and advise business management with the changes to Melbourne requirements to ensure safe working environment.
- Conduct fire drills, emergency evacuation plan etc with landlord.
- Provide staffs update on risk/injury hazard. Ensure safe and clean environment in the office premise at all times.
- Involve in IMT training and communication
Skills
The first point of contacts for all information for Melbourne office
Education
Bachelor Degree