About the Company:RDO Equipment is one of the world's largest and most trusted John Deere and Vermeer equipment dealers, selling and supporting John Deere Construction & Forestry, and Agricultural & Turf machinery, as well as the full range of Vermeer equipment. RDO proudly employs more than 850 staff, and operates out of 29 dealership locations in metro and regional Australia, providing parts and service support for the agricultural, roads, civil construction, landscaping, mining and forestry sectors.Our job is more than supplying equipment. We are a trusted business partner and we build customers for life. We play hard and fair in everything we do and are driven by a sense of achievement. Our dealer network is unmatched and our commitment to our customers unfaltering. In order to deliver this commitment, we seek like-minded people and work hard to support our staff to realise their full potential.
About the role:The role is a key leadership role within the parts team and is an integral part of our future success. In this role, you will develop strong relationships with our Parts team and customers to proactively ensure internal and external customer satisfaction while promoting all aspects of our brand in a professional manner.The key responsibilities of this role will include but not limited to:Team management to ensure that all employees are working in a safe environment, ensure all department targets are met including confirming stock is correctly receipted in and correctly receipted out, all customer transactions are managed in a timely and professional way and that any issues are raised and managed appropriately.Ensuring that all sales (including lost sales) and/or customer transactions are recorded using the company systems in line with company guidelines including minimising exposure where possible to financial loss by ensuring that any parts transactions has the necessary paper work, payment terms or other arrangements in a written and agreed format.Proactively study and stay current on industry and product information providing advice and guidance to customers, the parts team and other key stakeholders within the business.Proactively manage, coordinate and facilitate the stock take process ensuring all parts are accounted for, in the allocated area and reported on our internal computer system.You will bring the following skills and experience to the role:
- Proven ability to build relationships with customers, fellow work colleagues and management.
- Experience within a leadership role within the Construction, Automotive or Mining industries.
- Strong leadership skills including outstanding communication (verbal and written) and motivational skills.
- Previous industry and parts experience would be beneficial.
- Ability to evaluate and assess operations and respond to changing needs.
- Strong computer skills including knowledge of stock control packages
As a valued employee of the company, we will provide you with:
- A friendly, welcoming environment with great career challenges and growth.
- Competitive salary.
- Ongoing training and support.
- Great career advancement and opportunities.
About the RDO 'Extras':As an RDO Equipment employee we partner with employees to give a little extra, here's some of our benefits....
- Transparent and structured incentive programs, commissions, and bonuses
- Employee Assistance Program with 8 streams of support across all aspects of your life - for employees and immediate families
- Dedicated Wellness Hub with programs supporting total quality of life
- Regional Salary Packaging, regional allowances & tax benefits
- Paid study and study leave for approved courses
- Paid Community leave to give your time to local organisations and charities every year
- Permanent discounted shopping and exclusive employee benefits via reward gateway and directly with many retailers including Private Health
- Anniversary and milestone gifts and awards
- Paid Parental leave - enhanced payment scheme with superannuation contributions
- Significant Celebration gifts for personal milestones such as births and marriages
- Exclusive Staff discount on machinery, products and merchandise
Your application:We strongly encourage all candidates to learn more about RDO Equipment at our website; www.rdoequipment.com.au.To apply, click on the Apply link.Prospective candidates are advised that interviews will commence immediately. We are successful because of our people and we welcome applications from people of all backgrounds.We can only accept applications from individuals who have the right to work in Australia. External agencies have not been engaged for this role, so please ensure you apply directly to be considered.For further information on this particular role or similar opportunities please contact our Careers Team on 1300 154 600.
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