Address
Form of workOur Employee Promise to You
- Support from an employee-centric PDC General Manager and team
- An above award salary and commission structure
- Full time permanent position
- Rewards & Recognition Program
- Employee vehicle purchase policy, discounted servicing, and parts!
- Discounted health insurance and car insurance!
- Parental Leave Support Payment
- Ongoing Progression and Career Development - WE Invest in YOU!
- Health & Wellness: Employee Assistance Program – Free Personal Coaching, Counselling, Relationship or Financial Advice & more!
The Opportunity
We have an exciting new opportunity for a Parts & Warranty Inventory Clerkto join our innovative BYD team, located at our Parts Distribution Centre in Pinkenba.
Reporting to the General Manager of our Parts Distribution Centre, this role is integral to the administration support of our BYD Parts Team.
In this role, you will be responsible for liaising with our BYD Parts Supplier and processing documentation for parts orders and stock inventory for BYD warranty parts.
Strong skills in Microsoft Excel are crucial for this role. As a key representative of our business with our OEM partners, it is imperative that the person in this role maintains a professional attitude at all times and deals with parts warranty issues in a timely and courteous manner.
The Company
At Eagers Automotive, we are working towards our vision of being Australia’s most admired Automotive Group and we have the talent to make it happen, along with 111 years of rich company history as a legacy. With over 8,000 employees across Australia and New Zealand, and a footprint in every capital city- there are endless options for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.
The Role
- Collate part warranty part information from our BYD warranty team
- Keep valid, current, and legible records of all claims submitted
- Maintain warranty storage of return parts and return all parts requested
- Submit transport and hidden damage claims
- Complete costing of repair orders
- Assist in other department costing duties - as required
About You
- You share and live by our Core Values
- Desire to deliver exceptional customer service
- Must be proficient in all aspects of Microsoft Excel
- Experience with ERA is desirable.
- Excellent time management and prioritisation skills
- Outstanding attention to detail
- Experience with costing in dealerships advantageous but not essential
- Prior experience in this role would be highly desirable.
- A can-do attitude!
- Doing what you say you will do
- Be inclusive and treat all colleagues equally.
- Be agile and flexible to change, things move pretty quickly here
- Be hungry to learn and humble when mistakes are made - we are human after all
Our Values
As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility
