AddressThe Hollywood Orthopaedic Group (located in Nedlands) has a fantastic opportunity available for a Medical Secretary. This position is a full time permanent role.
If you have solid (demonstrated) experience - ideally in a Specialist Practice, and embrace the responsibilities and variety this role offers, you will be rewarded with exceptional job satisfaction, a very friendly environment and an amazing workplace. We require a commitment to providing an excellent patient experience, flexibility and a willingness to work either independently or in a team environment.
The duties and responsibilities of this role include:
- Meeting and greeting patients, processing telephone calls, emails & faxes.
- Managing referrals and triaging appropriately
- Patient appointment scheduling (for Clinics, Theatre and Investigations)
- Accurate medical typing of patient consultation letters and reports
- Efficiently managing all practice billing processes, including Eclipse, HIC online, EFTPOS and debt control
- Surgical bookings and billings
- Diary Management
- General Administration
What we are looking for:
- A commitment to providing outstanding customer service
- Sound knowledge of Genie practice software or similar
- Solid understanding of administration processes of patient billing: Medicare, Workers’ Compensation, ICWA, private health funds and DVA
- Pride in the quality of your work with attention to accuracy and detail
- High level communication skills with a professional, friendly, positive and helpful attitude
- A strong work ethic, honesty and integrity
- A compassionate and empathetic person by nature
- The ability to work and liaise effectively with other team members
- Flexibility
- Punctuality and Reliability.
What’s in it for you?
- Friendly working environment
- Fantastic facilities and working conditions
- Nedlands location (with free on-site parking)
The Hollywood Orthopaedic Group is a paperless office using Genie medical software. Whilst experience using Genie is not essential, an ability to grasp and learn new technology is imperative.
If you believe you have the attributes we are looking for and the right attitude to excel in this role, please email a cover letter along with your current CV, telling us what you can bring to the role to: ***************@hogwa.com.au.
Please be advised that only shortlisted candidates will be contacted
