Patient Administration Officer

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Imagine working for Australia's largest not-for-profit health and aged care provider!

ABOUT THE POSITION:

Join the St Vincent's Private Hospital Brisbane team as Administration Officer in our Patient Administration Services department at our spectacular Kangaroo Point location. This is a casual position, working approx. 22.5 hours per week and will be pivotal role in contributing to the exceptional patient experience we provide.

You will bring your passion to the position where you will work across various specialities within the Hospital, including reception and patient admissions. A snapshot of your duties would include:

• Hospital Reception operations - ensure calls are answered in an appropriate manner and all callers are treated in a polite and courteous manner
• Complete admission process, including paperwork and data entry via Patient Administration System
• Administrative duties include scanning, filing, photocopying, uploading documents to patient files, record-keeping
• Supporting our clinical team with administrative duties in providing services to our patients.

The position description is available when applying and includes more information on the position.

ABOUT YOU:

We welcome applications from people who have demonstrated administration experience, within a healthcare environment will be an advantage. We are also looking for:

• Exceptional customer service skills, desire to be patient-focused
• Adaptable to changing priorities, with the ability to shift focus day to day
• Excellent organisational and time-management skills, with the ability to independently prioritise your workload
• Strong attention to detail, with a focus on integrity, efficiency, and accuracy; and
• Good computer skills, with the ability to learn new systems quickly.

WHY CHOOSE ST VINCENT'S PRIVATE HOSPITAL BRISBANE?

You will join a high performing team and a workplace with relationships built on mutual trust and respect. We value our staff and offer professional advancement in a respectful, collaborative and learning environment.

• Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
• No cost uniforms and training
• Opportunity to work for the nation's largest not-for-profit health and aged care provider, with a rapidly growing and progressive vision
• Ability to visibly see your impact on our patients and the business
• Free annual flu vaccination
• Employee Assistance Program for staff and their families
• Access to Fitness Passport (FP)
• Discounted on-site parking

WHO ARE WE?

We are part of the St Vincent's Health Australia group (SVHA), Australia's largest not-for-profit health and aged care provider. St Vincent's Private Hospital Brisbane is a private Catholic not-for-profit hospital specialising in healthcare for people with chronic, complex, and multiple health needs. Our services include general medicine, geriatric medicine, rehabilitation, pain management and palliative care.

REMUNERATION:

[EBA based role] The position of Patient Administration Officer, in addition to our competitive salary packaging options, is a Classification/Grade with a base remuneration of: $30.98 + superannuation based on experience level and relevant qualifications, exclusive of shift penalties or allowances.

APPLY NOW!

If this is the position for you, please hit the APPLY button now and ensure you include your resume. For any questions, please contact Susan Jensen, Patient Administration Manager for a confidential discussion on susan.jensen@svha.org.au.

We are committed to equal employment opportunity, ethical practices, a culturally safe workplace embracing the principles of cultural diversity and promote a smoke free work environment.

SVHA is committed to reconciliation and encourages Aboriginal & Torres Strait Islander people to apply for all advertised positions. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au.

REQUIREMENTS:

Criminal record checks will be conducted and will form part of the selection criteria for this position.

St Vincent's Private Hospital has a duty of care under Work Health and Safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. Queensland legislation mandates that hospital staff are to have a minimum of two doses of COVID-19 vaccination, with a third dose highly recommended. Please contact us if you would like to know more.

# S-DNI

Position Description and Critical Job Demands Checklist:

Contact Details:

susan.jensen@svha.org.au

Alternate Contact:

Closing Date:

27 March 2024 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct