Address
Form of workRate of pay $25.81 - $31.56 per hour commensurate with experience
Permanent Full time and Part time positions
- Accrued days off for full time employees (approximately 1 day per month)
- Part time work arrangements considered (4 days per week)
- Dedicated introductory training program
- Corporate uniforms provided
- Paid parental leave in addition to government leave entitlements
- Free public parking currently available within close proximity of the office location
- Employee Assistance Program
About Us
Canberra Imaging Group (CIG), a Sonic Healthcare owned entity, has been providing comprehensive diagnostic imaging services to the ACT and surrounding NSW for over 60 years.
We are seeking candidates to fill permanent full time and part time positions available within our contact centre located in Phillip, ACT.
The Role
As a Patient Booking Service Operator, you will often be the first point of contact for our patients and referring practitioners.
This is a position where you can make a positive difference to an individual’s healthcare experience.
You will be responsible for scheduling diagnostic imaging bookings for patients across all our sites in the ACT and NSW, managing appointments to maximise clinic efficiencies.
If you are enthusiastic and passionate about being part of a team that focuses on delivering an exceptional customer service, we would love to hear from you.
About You
We are looking for team members who have:
- the ability to build rapport with patients quickly and show a genuine concern and empathy for their wellbeing
- exceptional communication and interpersonal skills
- strong attention to detail
- proven customer service skills
- an ability to remain calm and professional under pressure
- experience within a contact centre (highly desirable, however, not essential)
Due to the high volume of applications, a cover letter is desirable and will be highly regarded as a complement to your application.
Applications close Friday 22 March 2024. Applicants must have full work rights in Australia with no restrictions.
For more information, please visit our website www.canberraimaging.com.au.
Equal Opportunity Statement
At Canberra Imaging Group we offer a positive workplace culture, close team networks and a supportive work environment. We encourage our employees to have an enjoyable and rewarding career with an Equal Opportunity Employer that values and encourages social and cultural diversity. We strongly encourage Aboriginal and Torres Strait Islander people to apply.
