Patient Experience Officer, Emergency - Grafton

High quality healthcare. Quality of life. Learn and grow in your career and in your life with more opportunities and more flexibility.

About Northern NSW Local Health District (NNSWLHD)

We are a healthcare community, caring for the people of the Northern Rivers. We understand that high quality healthcare and quality of life go hand in hand. Our hospitals, and our community health and multipurpose services are a well-balanced modern network truly connecting the communities we serve across the Tweed, Richmond and Clarence Valleys.

If you care about high quality healthcare and quality of life, we encourage you to join us.

About the role

Grafton Base Hospital Emergency Department are seeking Patient Experience Officers to deliver a great customer experience every day. You'll be enhancing effective patient and carer communication, particularly between the patient, carer and clinical staff. Focussing on improving the experience for patients and carers located in the waiting room of the Emergency Department.

Join our team and you’ll enjoy:

Salary packaging and novated leasing – increase your take-home pay.

Fitness discounts – focus on your health and wellbeing.

Growth – access to professional and personal development.

Team culture – work in a collaborative, flexible and supportive team environment

Opportunities to start or build a career, or re-enter the workforce

Need more information?

For role related queries or questions contact Rebecca Stanton on ***************@health.nsw.gov.au

Applications Close: 28 May 2024

NNNSWLHD embraces the diverse skills and perspectives that our people bring to the workplace. We foster inclusiveness and diversity to help us deliver quality care to our community.

You may be subject to a probationary period of six months from the date of appointment to this position.

This recruitment may be used to fill future positions for permanent, temporary and casual positions.

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