Patient Flow Manager

Patient Flow Manager | Buderim Private Hospital

• Employment Term: Permanent Full Time Position
• Location: Buderim, Sunshine Coast
• Remuneration: Salaried + 11% Super + Not for Profit Salary Packaging + Penalties & Allowances

Make a meaningful difference with Buderim Private Hospital

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our team at Buderim Private Hospital as a Patient Flow Manager, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Let’s make a meaningful difference, together.

What makes a difference for you?

With a deep connection to the Sunshine Coast that’s 40 years in the making, Buderim Private Hospital partners with our patients to deliver personalised one-on-one care from the heart.

• Flexible work arrangements to support work-life balance
• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• Free On-Site Parking 
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Professional development, through Graduate Certificates, skills development courses, bursaries, grants and partnerships with leading Universities (Hospitals).
• Career development opportunities to challenge yourself, grow and make a meaningful difference 

Your part in Buderim Private Hospital

You will lead a team of After-Hours Nurse Managers in delivering service excellence and providing support for quality, improvement, staff development and risk management across all hospital departments. You’ll be responsible for the movement of patients through the hospital and for ensuring safe and efficient patient care.

Collaborating with your peers day-to-day, you will ensure the provision of a coordinated nursing service across the hospital, delivering synergies across the wards that will allow for a highly functional service that supports excellent bed management and Patient Flow.

You will: 

• Lead a team of professional clinical staff in the coordination of Patient Flow, ensuring efficient allocation of patients to beds in line with our bed management and access strategy.
• Work to achieve optimal patient outcomes and exceptional patient satisfaction
• Facilitate and manage effective communication across the hospital and with key stakeholders, including consultation with pre-admission office, Clinical Nurse Managers, Clinical Liaison Nurse and VMO’s.
• Recruit to ensure adequate staffing, maintaining a flexible workforce to support patient occupancy, ensuring budget and performance indicators are managed effectively.
• Lead the team to contribute to the hospital’s strategic plan, develop actions plans and formulate policy and procedure as required.
• Contribute to the hospital’s Quality Improvement Program by recommending and overseeing improvement projects and assisting with audit activities as required.
• Promote the importance of maintaining the dignity of the patient and patient confidentiality.
• Respond to emergencies, as required.

What makes a difference for us?

As an experienced nursing clinician, you will showcase a working knowledge of contemporary nursing practices, being actively across current and emerging healthcare service delivery trends. With strong communication skills, you’ll be confident facilitating communication within a large organisation, effectively collaborating with stakeholders to manage and negotiate outcomes.

Demonstrating extensive experience in a leadership role or senior role within a Patient Flow speciality, you’ll be competent in leading a large nursing team, balancing operational priorities with a supportive and empathetic leadership style. You’ll demonstrate: 

• Bachelor of Nursing / current registration as a Registered Nurse with AHPRA.
• Outstanding leadership skills and the ability to manage and support an after-hours team.
• Financial acumen and the demonstrated ability to manage resources within budget.
• Knowledge of legislation, Acts and Regulations relevant to healthcare service delivery. Knowledge of or ability to rapidly acquire knowledge of corporate policies and procedures, Risk, Safety & Quality, HR, Emergency Response, Financial Acumen
• Proficiency with the MS Suite of products and the use of internal systems, eg Cerner, Kronos and Trendcare

Buderim Private Hospital is proudly part of the UnitingCare family, we’d love you to be too.

As one of the Sunshine Coast’s largest hospitals, we provide a comprehensive range of surgical and medical services using the latest technology. This includes emergency, maternity, intensive care, cardiovascular, obstetric and gynaecology, urology, cancer care, general medicine, renal and respiratory services, orthopaedic and mental health care, among many others.

Joining Buderim Private Hospital, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16, 500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all it’s fullness.

Start making a difference today

Our application process takes less than 15 minutes – Click the ‘APPLY’ button to be taken to our online application process and upload your resume and cover letter. Our team are available to answer any questions you may have.

Diversity & Inclusion

Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. Learn more about Diversity & Inclusion at UnitingCare: https://www.unitingcareqld.com.au/about-us/who-we-are/diversity-and-inclusion

Safe workplace  

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.