Address- Full-Time Position
- Salary Packaging - Not for Profit Benefits
- Located at Woolloongabba
- Birthday Leave Provided
- Uniforms Provided
The Queensland Eye Institute has a fantastic opportunity for a professional and motivated Patient Liaison and Theatre Bookings officer to join their busy specialist medical practice. The main function of the role will be to assist patients with their Theatre Bookings and generate theatre lists for the hospital.
Maintaining a mature work ethic, you will be first point of contact for doctors and patients and will be required to provide a high level of service to internal and external patients.
Your primary duties will include but are not limited to the following:
- Engage with our patients to facilitate their surgery
- Complete the bookings process with the patients
- Communicate with the Private Hospitals to coordinate surgical lists and booking requirements
- Build relationships with Hospital Staff
- Explain processes to patients
- Process payments for Surgical Fees for the Doctors
- Coordinate the booking for the anaesthetist for the lists
- Generate theatre lists for the hospitals
- Communicate theatre times with the patients
- Speak to Health Funds to determine patient eligibility for theatre
- Provide assistance with Theatre Bookings and completion of necessary paperwork
The Queensland Eye Institute is seeking a highly motivated and professional individual who will possess the following:
- Wants to have a great time at work
- Wants to develop their career.
- Looking for an opportunity for growth!
- Previous reception experience in the medical or specialist industry is welcomed but we are willing to provide training to new team members that are keen to develop their career in this environment.
- Strong computer skills
- High level of customer service
- Well-developed interpersonal skills
- Ability to work as part of a team
- Mature work ethic
- Strong organisational skills
- Experience with electronic CRM or Patient systems would be highly regarded.
This role with provide assistance at our clinic at Woolloongabba.
Applications close on 10 June 2024, however we will be conducting interviews throughout the process. Your resume and cover letter will need to be uploaded as one document and uploaded via Seek.
