Derived from the Ancient Greek word for gift, this emotive name complements our mission of providing Australian with the precious opportunity to start a family. Adora Fertility is one of Australia's leading fertility providers and closely aligns with what we are and who we aspire to be; a team of compassionate and specialised healthcare professionals, utilising modern science to improve the chances of conception for our patients.
About this role
An opportunity exists for an enthusiastic individual to join our innovative team as a Patient Services Coordinator - Administration.
This is a part-time position for three days per week (Monday - Wednesday).
As first point of contact for our patients, we are seeking that special individual with a genuinely warm, attentive and bright personality; nothing will phase you. This role will be a mix of front reception, meet and greet, and admin hub administration tasks with the opportunity to grow with our team.
The successful applicant will have the following knowledge and experience:
- A vibrant and professional attitude focused on exceptional patient care and continuous improvement in both self and the workplace.
- Willingness to learn and grow with the business
- Previous demonstrated work experience in a medical or specialist environment (desirable)
- Knowledge of Medicare, DVA and Private Health Fund billing (desirable)
- Excellent verbal and written communication skills
- Strong computer skills
- Ability to multi-task and prioritise
- Full training will be provided
To succeed in this role, you will bring a strong professional customer service skill set and a desire to help customers, including team members, within Adora Fertility WA.
You will have a high level of enthusiasm and initiative but be able to use your resilience and expertise to help new and existing patients navigate the path to commencing fertility treatment.
Benefits
- Join a safe & inclusive workplace that emphasises its employee's wellbeing and development.
- Access to our Employee Assistance Program and free counselling sessions.
- Discounts on our Adora Fertility Services.
- Paid Parental Leave Allowance - 10 weeks.
- Local Social Activities
At Adora, we believe in living our values every day. We are committed to Social Responsibility, Integrity, and Empathy, Teamwork, Respect and Excellence. If you share those values and want to contribute to a team that embraces these principles, we invite you to join us, please select the ‘APPLY’ button to submit your application.