Payroll Advisor

Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trades and craft disciplines, pairing candidates with industry-leading projects and organisations on a contract, permanent or secondment basis.

We an exciting opportunity to join our Customer Enablement Team (Payroll) as a Customer Enablement Advisor. As a Customer Enablement Advisor, you will be an extension to our delivery teams, ensuring both contractors and customers receive a seamless and high-quality experience throughout their journey with Brunel. You will play a pivotal role in the onboarding process, ensuring contractors clients are set up correctly, maintaining compliance with legislative and contractual requirements, providing insights to sales teams and customers, and embodying our commitment to making it easy to do business with Brunel.

A day in the life of a Customer Enablement Advisor includes:

• Setting up clients for reporting and invoicing using our salesforce-based software application.

• Configuring contractors' assignments, timesheet rates, and interpretations within the platform.

• Addressing queries from contractors and clients related to pays, invoices, deductions, tax, superannuation, expenses, and more.

• Managing and tracking purchase orders efficiently.

• Collaborating with clients to understand and accommodate their preferences for engagement with Brunel.

• Offering guidance and advice to our delivery teams on legislative requirements and proactive deadlines to enhance the overall customer experience.

• Active participation in our LEAN program, fostering a culture of continuous improvement to optimize the customer experience.

This is an exciting time to join Brunel as we embark upon digitizing the way we work and making it even easier to do business with us.

As our newest Bruneller you will have had the following experience:

• Prior experience in payroll functions

• Demonstrated focus on delivering exceptional customer experiences.

• Strong attention to detail, ensuring accurate handling of complex data.

• Exposure to multiple payroll software applications

• A passion for continuous improvement and striving for excellence

• Exposure to recruitment and flexible workforce solutions is desirable

In return Brunel offers some great perks:

• Flexible work opportunities to maintain work-life balance

• Health and Wellness $ incentives to support your well-being

• Convenient CBD location (with Perth’s best views!)

• A vibrant social club and a fun, collaborative team environment.

• Access to a global network of opportunities to advance your career.

If this sounds like an opportunity you would like to know more, please don’t hesitate to email Sandra Ercole at ********@brunel.net

Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trades and craft disciplines, pairing candidates with industry-leading projects and organisations on a contract, permanent or secondment basis.

Operating in Australasia since 2001, Brunel has major bases of operation in Perth, Sydney, Brisbane and Port Moresby, which are further backed by the strength and reach of a truly global network spanning over 40 countries, 100 offices and 45 years of successful operation.

Brunel is proud to be equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander and female candidates.