AddressJob Requisition ID: 159173
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Ensure that repair orders/job cards for PDI operations are processed in a timely manner. Coordinate with Team Leaders to distribute the repair orders to the workshop teams. Document all warranty work as per manufacturers’ requirements and dealership policy. Ensure preparation of daily and weekly productive incentives and payrolls. Assure a proper tracking system is maintained and should be able to pick a file instantly when required. Ensure effective and accurate communication with the workshop, parts, and quality control. Attend and respond to queries from sales team. Take flexible approach when working with teams, be eager to change your role when asked. Prepare appropriate documents and liaise with the vendors for timely delivery of goods.
What you will do:
• Ensure an efficient workflow with maximum output, quality, and minimum interruption.
• Ensure SOP is followed at all times during PDI operations.
• Successfully participate in 5S and Kaizen initiatives and activities.
• Ensure company safety policies and procedures are strictly followed.
• Ensure to go extra mile at any point of time and develop team work & performance oriented culture.
Required skills to be successful:
• Customer oriented.
• Excellence seeker.
• Team player.
• Goal oriented.
About the Team:
This role will be reporting to the PDI Supervisor wherein you will be dealing directly with various stakeholders across the organization.
What equips you for the role:
• Minimum 2 years’ experience in a franchise dealership service department or PDI centre.
• Diploma in automobile or mechanical engineering.
• The ideal candidate should have good knowledge of automobile and related products. EV experience is preferred.
• The candidate should have good IT and analytic skills.
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
