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Form of workThe Opportunity
We have an exciting opportunity for an experienced Employee Relations Case Manager to join the People & Culture team in Sydney on a 12 month Fixed Term Contract.
Reporting to the Director of Manager Advisory Services , you will be providing employees and managers with support on complex HR related matters. A creative problem solver and collaborative contributor, you will apply your technical expertise in ER and HR to manage workplace related matters end to end. This is a great opportunity for someone seeking a challenging, varied and fascinating role in a niche area of HR which looks to make a real difference.
Your responsibilities include:
- Providing end to end case management support on Employee Relations matters, including managing misconduct, workplace investigations, absenteeism, non-work-related illness and injuries, and performance management
- Working in collaboration with our Employee Relations and Work Health Safety specialist functions
- Supporting the continuous improvement of service delivery with matters ranging from investigating serious misconduct and employee grievances
- Engaging P&C Tier 2b specialist functions of Safety & Wellbeing and Employee Relations to collaborate on resolving complex matters
- Support the evolution of the Misconduct Framework
About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
- Case Management Experience including conflict resolution, injury management and handling employee grievances
- Experience in working within a shared services environment with an understanding of ways of working which maximise the P&C value-chain
- Experience working within a global shared services environment
- Systems and process transformation experience
- Bachelor's degree in Human Resources or a related field
Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry's best clinical, research and support networks. That's why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life's opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.
