People Leader/Branch Manager

BTI Executive Search is the executive search arm of PERSOLKELLY, which is one of the largest recruitment companies across the Asia Pacific region providing full end-to-end workforce solutions for its clients, with operations in more than 13 countries and global headquarters in Tokyo, Japan.

BTI Executive Search have a partnered with a Bank that operates nationally. An opening has become available for a Branch Manager or an experienced People Leader with Mortgage/Lending experience to be trained and mentored to become a Branch Manager.

The Role:
My client is seeking a Mortgage/Lending Specialist with leadership experience for a Branch Manager role. If you are a Branch Manager or would like to step up to a Branch Manager role please reach out.

As a Branch Manager you will be responsible for the overall business performance of the branch and manage a team of 4 retail bankers at varying levels. 

Key Responsibilities:
People Management-

• Set targets for the team and monitor daily and weekly performance
• Coordinate weekly/monthly meetings to provide the team with an overview of branch performance and key focuses for the day/week ahead 
• Provide regular performance feedback and guidance on a 1-2-1 basis to each individual team member to support and develop skills
• Coordinate weekly/monthly meetings in the branch to collaborate with the team, celebrate successes and drive targets and promotions
• Oversee the end-to-end loan process for customers from application stage through to settlement, maximizing all opportunities to cross sell to customers
• Be the main point of contact for any escalated customer issues to minimize disputes

Branch Management

• Achieve key performance indicators in both personal and home lending targets set
• Build relationships with customers to gain feedback to ensure customer needs are being met and the perceptions of the branch remain positive
• Review the banks policies and procedures and ensure the branch staff are following them accordingly
• Generate new business opportunities by attending external meetings with potential customers
• Generate daily/weekly/monthly reports and presentations for leadership meetings

Person Requirements:

• People leadership experience – has led and developed a team – 2+ years
• Mortgage/lending experience - highly desirable
• High level of numeracy skills – has an understanding of P&L, profitability and growth reports
• Excellent written and verbal communication skills
• Intermediate Microsoft Office skills
• Experience in preparing sales reports

*If there are any areas you require training in, this will be built into your induction

How to Apply:
If interested in this role please apply. If you would like to have a confidential chat please call Charmaine McLauchlan on 0429155***.