AddressCalling all quirky and curious individuals!
Team Global Express (TGE) is on the hunt for a high calibre People Services Co-ordinator to join our team. If you are a customer service ninja with a passion for accuracy and a relentless focus on results, then we want to hear from you.
The People Services Co-ordinator is a critical role on our employee experience chain and the first point of contact for people related queries. This role is responsible for providing quality customer focused services to internal and external customers.
You will develop strong relationships with multiple functions across TGE, including the People team, Workday Administration, Payroll, IT, Managers, and Employees.
Here is a taste of what you will be up to:
- Providing quality and timely People support to internal and external customers
- Working collectively in managing daily role rotations effectively
- Actively supporting the wider Team Global Express community with HRIS compliance
- Ensuring Team Global Express and legislative processes, standards, and policies are complied with
- Maintain knowledge of People Services policies and procedures.
- Participate in continuous improvement initiatives.
- Ensure the day-to-day activities are provided in accordance with People Services KPI's and SLA's and provide feedback to improve function.
About you
You will come with proven experience in customer service. As a self-starter you have a passion for accuracy. Your relentless focus on results along with your natural curiosity and desire to continually will be critical to your success in this role. And most importantly, you're eager to grow your career and explore different roles within and outside of the People team and within People Services. We offer a variety of opportunities for professional development and advancement, so you can be sure that your skills and talents will be put to good use.
- 6-month fixed term
- Customer focused
- Effective as a team player and as an autonomous operator
- Attention to detail and quality
- Strong time management and organisational abilities
- Ability to communicate confidentially and with sensitivity with people at all levels
- Confident navigating technology and systems
- Exceptional personal standards of honesty, integrity and professionalism
- Well-developed relationship building skills
To apply for this position please provide a cover letter incorporating the words ‘green giraffe’ along with your resume.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
