AddressAbout you
You're looking for a job where you get to make a real impact in your customers lives and the community. You analyse their situation to deliver solutions that help them thrive. You're adaptable, can move quickly between tasks, and even locations, on a regular basis. You get fired up knowing you work for a company whose purpose is to feed into the prosperity of our customers and communities, not off it. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs
You'llbring:
- Extensive experience in a customer service or sales environment
- An ability to build relationships and rapport with customers and colleagues quickly
- An eagerness to understand and share with others what makes our bank different
- Understanding of financials and business performance
- Experience in consumer lending and the banking and finance industry -a plus but certainly not essential
About the role
Our vision is to become Australia's bank of choice, and you'll play an important part in helping us achieve that. The Personal Banker role delivers exceptional customer service as you get to know your customers and their circumstances to find the right solutions for their needs. You'll get variety, moving between front-of-house concierge, finding solutions and educating customers, as well as providing consumer lending and other financial solutions relevant to their lifestyle.
This position is located at Norwood. The role is Part time. The roster is 45 hours per fortnight. The roster is Mondays, Wednesdays and Fridays: 8:45am - 515pm . With the option to change Wednesdays to a different day or spread across two (Mondays and Fridays are non-negotiable).
About us
Bendigo Bank is the bank you can be proud to work at. We have a collectivepurpose to feed into prosperity, not off it.We were born out of community, for community, and remaintheonly bank headquartered outside of a capitalcity.As part of the larger Bendigo and Adelaide BankGroupof over 7,000 employees,we're big enough to offeryou every opportunity, but not so big that we lose the community feel that we're famous for.
The bank is more serious than ever before about its future.Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.
Why us?
Belong to a wonderful team of people. Know how we know they're great to work with? They told us! Great benefits, work life balance and flexibility. You bring your brilliant mind and we'll help you take your learning to the next level with our on-the-job training andinternal andexternal development opportunities-we want you to shine.After all, YOU make us the better big bank.
To find out more about our Retail Banking roles visit - https://careers-ext.bendigoadelaide.com.au/branch-network .
At Bendigoand AdelaideBank we believe a diverse workforce supported by an inclusive culture is central to our success,and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests foradjustmentsto accommodate an illness, injury or disability to equitably participate in the selection process, and of course, if successful, the workplace.
If you're excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now.
Screening and interviews may commence prior to closing date.
Please note - once you have submitted your application you will receive an email to complete a Pymetrics Online Gaming Assessment. This will take approx. 20-25 minutes and is required to ensure a fair and equitable process. Following this you will be contacted to advise of next steps. Please check your junk folder if the email is not received within 30 minutes.
